Product Manager

Bright Horizons is a leading education and care company that helps employees thrive at work and at home. They are seeking a Product Manager who will gather and prioritize product requirements, partner closely with engineering to drive product vision, and manage the product lifecycle from discovery to implementation.

Responsibilities:

• Gather and prioritize product requirements in support of the product roadmap; translate market and business needs into clear, actionable user stories and functional specifications
• Partner closely with Engineering to drive the product vision and continuously define and refine requirements across a broad set of features and use cases
• Own and prioritize the product backlog to ensure alignment with business goals and customer needs
• Manage the product lifecycle end-to-end—from discovery and requirements through release, implementation, adoption, and ongoing iteration
• Lead development of APIs and integration capabilities, partnering with internal teams and external stakeholders to ensure scalable, well-documented, and reliable solutions
• Drive alignment across interconnected products and systems, balancing the needs of multiple user groups and stakeholders
• Communicate effectively with engineering, sales, marketing, implementation teams, and leadership to ensure alignment and delivery against business and customer objectives
• Leverage data and insights to understand customer needs, behaviors, and business outcomes; translate insights into product improvements and new features
• Conduct competitive research and analysis to inform product strategy and positioning

Requirements:

• Bachelor's degree or equivalent experience
• In lieu of a degree, an additional 3 years of relevant experience will be considered
• 3+ years of experience in a Product role or equivalent experience within a software delivery or operational environment (e.g., Engineering, Business/Systems Analysis, UX, Support, or relevant domain experience within Back-Up Care or similar services)
• Experience with B2B and/or SaaS-based solutions
• Experience in healthcare, benefits, or service-based/outsourcing environments preferred
• Experience with software project management tools
• Experience working with APIs, integrations, or connected systems preferred
• Strong ability to define functional requirements and translate business needs into product solutions
• Track record of delivering high-quality, customer-focused products
• Strong analytical and problem-solving skills, with the ability to use data to identify risks and opportunities
• Self-starter with the ability to drive decisions and lead initiatives end-to-end
• Strong prioritization, organization, and time management skills
• Excellent written and verbal communication skills
• Ability to build and maintain effective relationships across teams and organizational levels
• Comfortable working in a fast-paced, evolving environment