Hope You’re Doing Well!!

This is Prisca, and I’m an Account Manager with E-Solutions., a diversity-inclusive global workforce solutions company headquartered in San Jose, California.

I was going through your resume and wanted to share this amazing, fast-moving opportunity that I have, which seems like the perfect fit for a dynamic person like you. Here’s the job description for your reference.

Job Location: Remote

Job Duration: Long Term Contract

Job Description:

NICE CXone Expertise:

Several years of hands-on experience with NICE CXone (InContact), including Studio, ACD, and administrative modules

Scripting & Development:

Strong proficiency in CXone Studio scripting, along with working knowledge of JavaScript, JSON, and REST API

Contact Center Technologies:

Deep understanding of ACD, IVR, VoIP, SIP, and CTI frameworks

CRM & Integration Experience:

Proven experience Integrating CXone with enterprise CRM platforms and external systems

Troubleshooting & Optimization:

Demonstrated ability to diagnose complex routing, scripting, and system

performance issUOS

Analytical & Communication Skills:

Ability to interpret contact center data, communicate

Sincerely,

Prisca

Account Manager, E-Solutions

m: +1

e: Prisca

“Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.”

Fast Facts about E-Solutions:

24×7 sourcing teams
In-house ATS with more than one million qualified & screened candidates.
Single point of contact & dedicated service delivery teams for all key accounts
Goal setting for each team member
Close monitoring of quality
Strong technical team to ensure quality delivery
Metric-based performance expectations from all team members.

Achievements:

Headquartered in San Jose (CA), maintaining a local presence in 25 states nationwide.
With a global presence spanning five continents, E-Solutions has established offices in 30 countries worldwide.
NMSDC (MBEs Certified)
Supplier Clearinghouse Certification through CPUC
An E-Verify Employer since 2008.
CMMI3, GDPR, ISO 9001: 2015, ISO 45001:2018, ISO 27001 compliant
Google/Salesforce/AWS/IBM Partner
Diversity supplier of the year (ET Ascent)

NICE CXone Configuration Consultant/ Platform Engineer1NICE,CXOneN/AC2C,W-2,1099,C2H,Part Time,Full Time,Other,Intern,Pass Through,Contract,SOLUTIONS,Hourly,Contract to Perm,W2,W2 - Profit Sharing,Sub-con,Permanent,Full TImeUnited States

NICE CXone Configuration Consultant/ Platform Engineer

Key skills

About this role