Key skills
Identity ManagementCommunication
About this role
Help Desk II (159835)
Madison, WI (Hybrid) 2 days a week onsite
Max rate 22/Hr on 1099
Top Required skills:
At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated
ability to quickly learn new technologies
At least 6 months of experience in a customer service or client facing role, with proven success in
resolving issues and building positive relationships
At least 6 months of experience working in team-based environments, actively contributing to
shared goals and engaging in open communication with colleagues
Nice to Have Skills:
Experience providing IT support in a professional setting
Experience working with Microsoft Office Suite
Experience providing identity management administration
Experience working with a web-based ACD system
Madison, WI (Hybrid) 2 days a week onsite
Max rate 22/Hr on 1099
Top Required skills:
At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated
ability to quickly learn new technologies
At least 6 months of experience in a customer service or client facing role, with proven success in
resolving issues and building positive relationships
At least 6 months of experience working in team-based environments, actively contributing to
shared goals and engaging in open communication with colleagues
Nice to Have Skills:
Experience providing IT support in a professional setting
Experience working with Microsoft Office Suite
Experience providing identity management administration
Experience working with a web-based ACD system