DWX - Site Reliability & Automation Engineer

Group 1001 is a technology-driven family of insurance companies focused on delivering outstanding value and operational performance. They are seeking a DWX Site Reliability & Automation Engineer to drive automation and AI enablement, freeing engineers from repetitive tasks and enhancing operational efficiency.

Responsibilities:

• Identifying the highest-leverage opportunities
• Building the automation
• Enabling AI across the team, safely
• Driving reliability as a discipline
• Partnering broadly

Requirements:

• 7+ years in SRE, platform engineering, or DevOps roles, ideally with time in regulated environments — L&A, insurance, or financial services preferred
• Built and run real automation at scale, not just scripted around the edges
• Expert-level command of Infrastructure-as-code — Terraform, Bicep, ARM, or equivalent
• CI/CD pipelines — Azure DevOps, GitHub Actions, with real-world experience in testing, gating, and progressive delivery
• Scripting and development — PowerShell, Python, and at least one general-purpose language you'd ship production code in
• Git — branching strategies, code review discipline, repo hygiene
• Cloud platforms — Azure deeply; AWS or GCP a plus
• Observability — Azure Monitor, Log Analytics, KQL, Application Insights, or comparable stacks
• API and integration work — Graph API, REST, webhooks, event-driven patterns
• Genuine, current depth in AI and automation
• Hands-on experience deploying LLM-powered workflows in enterprise environments
• Understanding of agentic systems, MCP, retrieval-augmented patterns, and AI safety practices
• A point of view on which AI use cases are real and which are hype
• Experience with AI governance — prompt safety, data classification, output validation, audit trails
• Digital transformation mindset — helped organizations move from ticket-driven to product-driven operations, from runbook-driven to code-driven, from reactive to proactive
• Ability to build the business case as well as the system
• Experience implementing SRE practice from scratch in an organization that didn't previously have it
• Background in platform engineering — building internal developer platforms, golden paths, paved roads
• AI/ML engineering experience beyond prompt-level work — fine-tuning, evaluation, RAG architectures, agent frameworks
• Certifications: Azure Solutions Architect Expert, Azure DevOps Engineer Expert, HashiCorp Terraform Associate, or equivalent
• Experience with ServiceNow scripting and flow designer at a meaningful depth
• Background contributing to or maintaining open source automation or SRE tooling
• Experience in regulated industries with appreciation for the compliance constraints around AI and automation