Business Analyst

Accelint is a mission-driven technology company focused on strengthening national security and supporting critical industries. The Business Analyst plays a key role in documenting technical processes, ensuring system compliance, and supporting the integration and migration of Windchill PLM solutions, collaborating with engineers and stakeholders to implement and operate enterprise PLM systems for U.S. Department of Defense customers.

Responsibilities:

• Author, review, and maintain Standard Operating Procedures (SOPs), technical manuals, and process documentation
• Develop and update system specifications, business process workflows, and data migration plans
• Assist in data analysis and validation efforts to ensure data integrity and consistency within a PLM system
• Support the development of test cases and user acceptance testing (UAT) to validate system functionality and business requirements
• Collaborate with development teams to track and document enhancements, issues, and resolution
• Prepare reports, presentations, and technical briefs for internal and external stakeholders
• Ensure compliance with industry best practices, DoD software policies, and DoD documentation standards
• Maintain document repositories and version control using tools such as Confluence, SharePoint, or a PLM system
• Support training initiatives by developing user guides, training materials, and instructional content
• Performs other duties as assigned

Requirements:

• Bachelor's degree in Business, Computer Science, Software Engineering, or other Engineering discipline
• Minimum 5 years of experience in business analysis, technical writing, or documentation within an engineering, manufacturing, or software development environment
• Strong technical writing skills with experience in developing SOPs, process documentation, user guides, and training materials
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and documentation tools such as Confluence or SharePoint
• Experience working on an enterprise application implementation such as PLM, ERP, MRP, DevSecOps, or CRM
• Strong analytical and problem-solving skills, with attention to detail
• Excellent verbal and written communication skills, with the ability to convey complex concepts to diverse audiences
• Currently holds an active U.S. national security clearance or be able to receive and maintain one
• Experience in Aerospace and Defense industries or other highly regulated environments
• Familiarity with Agile software development methodologies and tools such as Jira
• Knowledge of DoD software development policies, requirements and artifacts like Contract Data Requirements List (CDRL), Software Design Description (SDD), Interface Design Description (IDD), Software Development Plan (SDP), Interface Control Document (ICD), etc
• Understanding of data migration and system integration concepts
• Experience with XML, JSON, or scripting languages for data formatting and transformation
• Familiarity with Configuration Status Accounting and/or Provisioning processes in the US DoD or equivalent military industrial supplier or platform owner
• Experience with at least one PLM application like Windchill, Teamcenter, Arena, Oracle PLM, Enovia, etc
• Hands on experience with at least one integration middleware like TIBCO, SAP PI, JBoss EAP, etc
• CompTIA Security + Certification