Implementation Project Management Coordinator

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with innovative technology. They are seeking an early-career Implementation Project Coordinator to support the execution of client implementations and ensure operational excellence across their PMO. The role involves project administration, coordination, and follow-through across multiple client engagements, with a structured development path into a full Project Manager role.

Responsibilities:

• Maintain and manage project plans in Asana (milestones, tasks, dependencies)
• Prepare meeting agendas, capture notes, and distribute recaps
• Track action items and ensure timely follow-up across stakeholders
• Maintain RAID logs (risks, issues, actions, dependencies)
• Prepare status reports and internal updates
• Ensure documentation is complete, accurate, and up to date
• Coordinate client-facing follow-ups and next steps
• Track outstanding deliverables and proactively follow up
• Support training logistics and completion tracking
• Maintain client-facing documentation and timelines
• Draft client communications and status updates
• Monitor project health, risks, and timelines
• Compile risks and support mitigation planning
• Assist with internal coordination across data, product, and CS teams
• Support end-user rollout readiness and communication
• Learn TeamBuilder implementation processes; fully own admin, tracking, and coordination
• Begin leading portions of implementations (workstreams, smaller clients, or phases)
• Progress to independently owning smaller implementations end-to-end
• Take on more complex projects with increasing autonomy

Requirements:

• ~1–3 years of experience in SaaS implementation, onboarding, customer success, or project coordination
• Healthcare or healthcare technology strongly preferred
• Strong organizational and execution skills (high attention to detail)
• Ability to manage multiple priorities and follow through consistently
• Comfortable with ambiguity and evolving processes; can operate with autonomy
• Strong written and verbal communication skills that enable the team/client to be informed throughout the implementation and that expectations and timelines are clearly defined
• Ability to interact professionally and connect personally in a professional environment with external clients
• Highly accountable—does not drop tasks or miss follow-ups
• Proactive—anticipates needs and removes friction
• Coachable and eager to grow into a PM role
• Balances detail-orientation with understanding of broader goals
• Contributes to strong team culture