Lead Product Designer, Partners

ClassPass is revolutionizing the fitness and wellness industry by connecting people with inspiring experiences. The Lead Product Designer will design intuitive SaaS products, lead design strategy, and collaborate with cross-functional teams to enhance user engagement and trust.

Responsibilities:

• You’ll turn behavioral insights into thoughtful experiences that remove friction, build trust, and deepen engagement throughout the lifecycle
• You’ll own end-to-end design strategy and execution for key parts of the ClassPass platform— shaping vision, flows, and shipped quality
• Lead and contribute to discovery efforts (research, interviews, data synthesis) to uncover insights and opportunities
• Translate business objectives into thoughtful design opportunities that lead to intuitive, effective product experiences
• You’ll work with a team that is passionate about design craft, our customers, and staying connected with each other
• Mentor & multiply: give incisive feedback, model great critiques, and help lift the team’s pace and standards

Requirements:

• 7+ years of product design experience
• A portfolio demonstrating deep craft and end-to-end product thinking on complex systems and workflows
• Thrive on complexity and love to dive into broad, deep, and complex problem spaces
• Believe the line is blurry between product and design leadership and jump at opportunities to lead your cross-functional team through ambiguity
• Strong in product thinking: can form rigorous hypotheses, influence team understanding, and spot new opportunities
• Ability to analyze qualitative and quantitative insights and translate them into actionable recommendations
• Evolving perspective on design's role in AI, automation, and emerging technologies - and how these can enhance creative output and customer value