Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. The Business Development Manager will be responsible for developing and maintaining sales strategies, conducting market research, and collaborating with cross-functional teams to meet customer needs and drive sales growth.
Responsibilities:
- Develop and maintain sales strategies
- Identify and pursue new sales opportunities
- Create and implement marketing campaigns
- Analyze market trends and customer needs
- Collaborate with marketing team to create sales materials
- Attend industry events and conferences
- Build and maintain relationships with clients
- Conduct product demos and presentations
- Negotiate and close sales deals
- Provide exceptional customer service to clients
- Address and resolve customer inquiries and concerns
- Ensure customer satisfaction and retention
- Follow up with clients to ensure ongoing sales and support
- Stay up-to-date on product knowledge and industry trends
- Train and educate clients on product features and benefits
- Monitor competitors' products and pricing
- Maintain accurate sales records and reports
- Manage sales pipeline and forecast
- Coordinate with sales team to ensure efficient operations
- Collaborate with sales team to achieve overall sales goals
- Share best practices and provide support to team members
- Participate in team meetings and trainings
- Communicate with other departments to ensure smooth sales process
Requirements:
- Bachelor's in Business, Marketing, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts
- Strong technical skills with proficiency in sales tools and software (e.g., SalesForce, CRM systems)
- Experience in developing and implementing sales strategies and plans
- Knowledge of experimental design and statistical analysis techniques
- Strong project management skills with the ability to manage multiple projects simultaneously
- Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders
- Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines