Senior Technical Product Manager, Security

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions. They are seeking a Senior Product Manager to lead their Security pillar, focusing on managing and growing their MDR, NDR, and XDR offerings while ensuring alignment with overall business objectives and revenue targets.

Responsibilities:

• Own the long-term vision and roadmap for the Command|Link MDR, NDR, and XDR service lines
• Help grow the security portfolio’s revenue (new bookings, expansion/upsell, and retention) by partnering with Sales, Marketing, and Finance on pricing, packaging, and attach strategy across the platform
• Ensure the security roadmap stays coherent with Command|Link’s connectivity, SD-WAN, and SASE/SSE (ZTNA, SWG, CASB, FWaaS) offerings
• Translate high-level strategy into detailed functional requirements and user stories
• Oversee the continuous integration of disparate telemetry sources (endpoints, firewalls, servers, SD-WAN flow data, and cloud workloads such as M365, AWS, Azure, and GCP) into our proprietary SIEM/XDR platform
• Partner with our SOC leadership to design and optimize the analyst workflow
• Define, track, and report on critical success metrics across two dimensions
• Conduct ongoing analysis of the managed security market
• Work closely with Marketing and Sales to define target personas, messaging, and product positioning
• Ensure that our security products and services meet or exceed industry standards (SOC 2, ISO 27001, PCI-DSS, HIPAA, GDPR)
• Takes on additional responsibilities and projects as needed to support the success of the team and organization

Requirements:

• 7+ years of product management experience, specifically in cybersecurity
• Deep knowledge of MDR, NDR, EDR/XDR, SIEM, or SOC-as-a-Service models
• Strong technical acumen with the ability to participate in architectural discussions regarding data modeling, API integrations, and cloud-native security
• Familiarity with Syslog, IPFIX, and NetFlow is essential, along with an understanding of how network telemetry enriches security detection
• A proven track record of taking net-new security products from concept (0-to-1) to launch and scale in fast-paced, high-growth environments
• Experience with Agile development methodologies and backlog management tools
• Experience contributing to revenue growth (bookings, expansion, and retention) and comfort partnering with Sales, Marketing, and Finance on pricing, packaging, and go-to-market
• An understanding of the day-to-day challenges of SOC analysts and the importance of Analyst Experience (AX) in achieving high-fidelity security outcomes
• Demonstrated ability to influence cross-functional stakeholders, adapt to changing priorities, and communicate effectively across technical and non-technical audiences
• Exposure to SASE/SSE and the convergence of network and security operations is a strong plus
• Familiarity working toward a revenue target or business-line goal is a plus
• CISM or CISSP certification will distinguish you from the candidate pool