Senior Product Manager

Nirvana is building the infrastructure layer for healthcare eligibility verification and revenue cycle automation, working with large behavioral health and specialty care organizations. They are seeking a Senior Product Manager to own the product roadmap for their agentic automation suite and collaborate with engineering and data science teams to define and ship products that enhance workflow automation.

Responsibilities:

• The agentic automation roadmap -- phone agents, portal agents, and the integrations that power end-to-end eligibility verification without human intervention
• Product strategy and execution for how Nirvana's systems determine patient cost-share obligations, prior authorization requirements, and payer-specific policy rules at scale
• Close collaboration with ML and engineering to define model instrumentation, evaluation criteria, and how model outputs surface in customer-facing products
• Input into Nirvana's broader strategy for automating eligibility at intake -- what we build, in what order, and for which customer segments
• Discovery and prioritization: working with CS, sales, and customers to identify where manual effort persists and translating that into a product bet