HyperStrong International USA Corp is seeking a Senior Quality Engineer to serve as the primary quality presence for BESS project delivery across the US Region. This hands-on role involves implementing quality programs, conducting field inspections, and driving resolution of quality issues at the project level.
Responsibilities:
- Implement and maintain quality programs, inspection procedures, and checklists for BESS project delivery across the US Region in alignment with direction from leadership
- Evaluate and recommend quality management tools and systems to support inspection tracking, NCR management, and reporting as the quality function matures
- Conduct field inspections during equipment delivery and pre-commissioning to verify workmanship quality, identify deficiencies, and ensure compliance with HyperStrong standards and project specifications; presence post-delivery is on an as-needed basis when issues warrant direct involvement
- Hold EPC contractors and subcontractors accountable to HyperStrong quality standards during Delivery, Installation, Commissioning, and Operations; document and escalate non-conformances promptly
- Identify quality issues in the field and drive timely resolution; raise non-conformance reports (NCRs), manage punch lists, track corrective actions, and follow through to closure with thorough photo and written documentation
- Lead Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) processes for quality issues; apply structured methodologies such as 8D reporting to investigate failures, identify systemic patterns, and prevent recurrence
- Maintain accurate and organized quality records, including inspection reports, NCRs, CAPA logs, failure mode tracking, and lessons-learned documentation across all active projects
- Collaborate with Commissioning and Field Service teams to ensure consistent application of quality standards across all active projects; receive and process field quality reports from the Service team post-delivery, documenting issues, tracking corrective actions, and driving resolution with the appropriate internal and external stakeholders
- Escalate quality findings and trends to leadership; provide regular reporting on inspection outcomes, open corrective actions, failure mode trends, and quality metrics
- Meet regularly with HQ Manufacturing to collaboratively solve design and quality issues identified in the field
- Ensure all quality activities are conducted in full compliance with safety regulations, HyperStrong standards, and applicable codes
Requirements:
- Bachelor's degree in Electrical Engineering, Construction Management, or a related field; equivalent practical experience will be considered
- 5+ years of experience in quality engineering, quality assurance, or a related field within the energy storage, power systems, or construction industry
- Demonstrated experience implementing quality programs and writing inspection procedures, checklists, and standards in a field environment
- Background in the electrical trades is required; must have the technical foundation to understand BESS equipment, evaluate installation quality, and identify poor workmanship in the field
- Hands-on field inspection experience, including delivery inspections, installation quality verification, and pre-commissioning checks
- Proven experience leading Root Cause Analysis (RCA) and CAPA processes; familiarity with structured problem-solving methodologies such as 8D reporting is strongly preferred
- Experience managing NCRs, punch lists, and corrective action tracking across multiple concurrent projects
- Strong organizational skills with the ability to manage multiple projects simultaneously, track open issues, and drive corrective actions to resolution independently
- Ability to read and interpret electrical schematics, single-line diagrams, and installation drawings
- Experience working with international manufacturing teams to resolve quality and design issues; comfort navigating cross-cultural and cross-time-zone communication
- Clear and concise written communication skills; ability to produce professional inspection reports, 8D reports, and quality documentation
- Mandarin proficiency is strongly preferred; the ability to communicate directly with HyperStrong HQ in China is a significant advantage for resolving quality issues efficiently