Novellia is the first and only company that lets anyone in the US gain access to nearly a decade of their health data in under 30 seconds, 100% free. As the first dedicated Revenue Operations leader, you will build the systems, processes, analytics, and operating cadence that give Novellia's commercial organization the precision and predictability it needs to grow.
Responsibilities:
- GTM planning and forecasting: Translate commercial goals into operational plans including territory design, quota setting, pipeline coverage targets, and headcount modeling. Own annual, quarterly, and monthly revenue planning cycles, and build the operating rhythm that gives leadership real-time visibility into bookings, pipeline health, and forecast attainment
- GTM technology stack: Manage the architecture, administration, and optimization of Novellia's CRM (HubSpot), sales engagement, reporting, and analytics tools. Ensure data quality, system reliability, and strong user adoption across the commercial team
- Sales process and enablement: Develop and maintain sales playbooks, account prioritization frameworks, stage definitions, and qualification standards that support complex enterprise sales into pharma and biotech. Build onboarding infrastructure that helps new team members ramp quickly
- Deal operations: Create structure around enterprise contracting, deal reviews, pricing workflows, data licensing arrangements, and revenue tracking. Partner with finance and legal to ensure operational rigor throughout the deal lifecycle
- Cross-functional revenue operations: Serve as the connective tissue between sales, client solutions, growth, marketing, and finance. Own the lead-to-revenue process, attribution frameworks, and renewal and expansion operations
- Team building: Define what the Revenue Operations function should become as commercial complexity grows. Hire and develop future team members as the business scales