Lead IT Business Analyst

Reinsurance Group of America, Incorporated is a Fortune 200 Company focused on life- and health-related solutions. They are seeking a Lead IT Business Analyst to serve as a liaison between users and IT teams, analyzing business requirements and establishing data processes. The role involves evaluating business requests, training users, and facilitating communication within project teams.

Responsibilities:

• Researches, reviews and documents existing PLM/CML processes, procedures and functions for enhancement, accuracy, and redevelopment
• Assists in evaluation of business requests to determine feasibility; researches and identifies options
• Prepares documentation for project-related business requirements that are accurate and well-structured to be utilized by technical and business audience
• Participates in multiple project tasks and client relationships simultaneously, appropriately balancing priorities and deliverables
• Participates in the training of all levels of resources
• Facilitates communication between members of the project team on project issues and expectations
• Provides user manual documentation. Coordinates user testing activities
• Reviews project designs and test results. Responds to questions from business and IT teams
• Assists in performing task automation and implements process improvements; recommends enhancements that result in increased quality and service
• Review, analyze, and verify production problems working with the business users to understand priorities and scheduling

Requirements:

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent related experience - Required
• 5+ years IT-related experience, such as Business Analysis, Quality Assurance, etc. General knowledge of broad business practices
• Basic Word; Intermediate SQL/Query and Excel skills - Required
• Intermediate oral and written communication skills. Intermediate ability to liaise with individuals across a wide variety of operational, functional and technical disciplines - Required
• Basic persuasion and negotiating skills - Required
• Intermediate investigative, analytical and problem-solving skills. Intermediate data analysis skills - Required
• Intermediate ability to manage multiple tasks and/or projects simultaneously, including the ability to handle changing priorities and deliverables - Required
• Ability to quickly adapt to new methods, work under tight deadlines and stressful situations - Required
• Knowledge of industry practices, trends and applications and the ability to communicate this knowledge to clients and apply it to meeting clients' needs - Required
• Ability to work well within a team environment and participate in department projects. Ability to foster a teamwork and customer service focused environment - Required
• Ability to work online, either at home or remote - Required
• Insurance industry knowledge - Required