Manager, Business Strategy & Partnerships - B2B Sales & Solutions

American Express is seeking a strategic, client-focused, and highly collaborative Manager, Business Strategy & Partnerships to support the continued growth and success of third-party partner products within the B2B Sales & Solutions organization. This role will play a critical part in refining and scaling the sales workflow for partner solutions and ensuring alignment on go-to-market execution, sales enablement, and client success.

Responsibilities:

• Partner closely with Sales teams to support client opportunities involving third-party partner products
• Participate in internal strategy discussions to align client needs with partner product functionality and capabilities
• Help outline next steps, sales workflows, and onboarding processes for successful client enrollment and implementation
• Provide responsive support for ad hoc sales and product-related questions from internal teams
• Participate in client meetings to:
• Conduct product demonstrations
• Lead Q&A discussions
• Tie product benefits and capabilities to client needs
• Outline implementation expectations and onboarding processes
• Support the development and refinement of scalable sales workflows for partner products
• Promote partner solutions, including Emburse Spend, across Sales teams to drive awareness and adoption
• Present during new-hire training sessions and ongoing sales enablement initiatives
• Strategize with Business Solutions Managers (BSMs) in the Large Market segment to support effective client positioning and sales execution
• Identify opportunities to improve sales processes, training materials, and client engagement strategies
• Develop and maintain strong relationships with internal stakeholders and external partners
• Lead recurring partner connection meetings to discuss client scenarios, product enhancements, and strategic opportunities
• Enhance both client-facing and internal training materials related to FRC and partner solutions
• Communicate product updates, enhancements, and new capabilities to internal teams and provide guidance on how to leverage them in client conversations
• Represent American Express professionally in both internal and external interactions

Requirements:

• Strong client-facing communication and presentation skills
• Ability to work independently and manage multiple priorities effectively
• Sales-oriented mindset with the ability to support consultative client conversations
• Highly responsive, organized, and detail-oriented
• Strong relationship management and partnership skills
• Ability to collaborate cross-functionally with Sales, Product, Strategy, and external partners
• Professional presence with the ability to represent American Express positively and effectively
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
• Experience supporting B2B sales organizations or partnership-driven solutions
• Experience with sales enablement, onboarding workflows, or implementation support
• Familiarity with expense management, financial technology, or partner solutions ecosystems
• Experience creating training content, sales collateral, and onboarding documentation