Senior Staff Software Engineer, Backend - Platform (Core Automation)

Coinbase is committed to increasing economic freedom and is seeking a Senior Staff Software Engineer for their Core Automation team. This role focuses on designing and implementing AI-powered systems to enhance customer support and compliance processes, while collaborating with cross-functional teams to drive efficiency and improve customer experiences.

Responsibilities:

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes
• Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly leverage Agentic AI to automate their processes
• Interact with stakeholders in many different organizations that build Coinbase products or are responsible for financial operations
• Participate in shaping of the strategy and execution path of Coinbase Platform
• Manage individual projects priorities, deadlines and deliverables with your technical expertise
• Mentor and train other team members on design techniques and coding standards
• Write high quality, well tested code to meet the needs of your customers