Key skills
AnalyticsBITableauPower BIIntegration TestingApigeeSaaSERPSAPWorkdayAgileScrum
About this role
Job Title: Coupa CCW
Location: Sunnyvale, CA
Location: Sunnyvale, CA
Functional Responsibilities:
- Design, configure, extend the complete contingent workforce lifecycle from demand
- intake through requisition creation, approvals, onboarding, time tracking,
- extensions, and offboarding, ensuring compliance, auditability, and operational
- efficiency across all stages.
- Translate business workforce demand into structured requisitions by analyzing role
- requirements, cost centers, project needs, and sourcing strategy, while ensuring
- alignment with workforce planning and budget availability.
- Configure and govern approval workflows to ensure requisitions are routed based on
- organizational hierarchy, spend thresholds, geography, and job categories while
- minimizing delays and ensuring compliance with internal policies.
- Manage onboarding processes by coordinating system access, background
- verification triggers, supplier validation, and worker assignment setup to ensure
- contractors are fully operational within defined SLAs.
- Configure, Design time entry and approval cycles by ensuring accurate submission,
- manager validation, exception handling, and integration with downstream payroll
- and invoicing processes.
- Enforce contract compliance by validating rate cards, contract duration limits, legal
- clauses, and ensuring alignment with procurement governance standards.
- Establish and manage supplier onboarding processes including validation of tax
- documents, banking details, compliance certifications, and system access setup to
- ensure supplier readiness.
- Align design of contingent workforce processes with Procure-to-Pay (P2P) operations
- by ensuring accurate mapping of requisitions, purchase orders, invoices, and cost
- allocations.
- Design, develop and implement validation rules for budget checks, GL coding, rate
- enforcement, and invoice reconciliation.
Technical Responsibilities:
- Configure Coupa workflows using business rules engine to implement conditional
- approvals, dynamic routing logic, validation checks, and automated decision-making
- processes across CCW modules.
- Design and maintain custom fields, forms, and data structures to capture workforce
- attributes, supplier details, job requirements, and compliance metadata within the
- platform.
- Optimize system usability by improving requisition interfaces, reducing manual steps,
- and enhancing automation to improve adoption and efficiency.
- Design and implement integrations between Coupa and HR systems such as Workday
- to synchronize worker master data, positions, and employment lifecycle events.
- Integrate Coupa with ERP platforms such as SAP S/4HANA Cloud to ensure seamless
- purchase order creation, invoice processing, and financial reconciliation.
- Implement middleware-based integration solutions using platforms such as Apigee,
- MuleSoft and Dell Boomi to enable scalable and reliable data exchange across
- systems.
- Develop and manage API-based integrations using REST and SOAP protocols while
- ensuring secure, validated, and efficient data transfer between enterprise
- applications.
- Implement data transformation, mapping, error handling, and retry mechanisms to
- ensure integration stability and data consistency across systems.
- Define and maintain enterprise data models for contingent workers, suppliers,
- requisitions, and financial transactions to ensure consistency and scalability across
- systems.
- Ensure data quality through deduplication, validation rules, and reconciliation
- processes between Coupa and integrated enterprise platforms.
- Support data governance initiatives by enforcing standards for master data
- management and ensuring traceability of all workforce-related records.
- Develop operational and executive dashboards using Coupa Analytics and BI tools
- such as Tableau or Power BI to provide visibility into workforce spend, performance,
- and demand trends.
- Configure role-based access controls to ensure secure and appropriate access for
- hiring managers, suppliers, HR teams, and finance stakeholders.
- Manage system testing cycles including functional testing, integration testing,
- regression testing, and user acceptance testing across multiple environments.
- Ensure production stability by validating post-release functionality and monitoring
- system behaviour after deployments.
Required Qualifications:
- Coupa certification in CCW, P2P, or advanced platform administration.
- Experience in global enterprise environments with multi-region workforce
- compliance requirements.
- 8 12+ years of experience in enterprise SaaS procurement or contingent workforce
- systems, including extensive hands-on expertise with Coupa CCW and P2P modules
- across global implementations.
- Strong functional expertise in contingent workforce management, including
- requisition lifecycle, SOW governance, supplier management,
- onboarding/offboarding, and workforce compliance processes.
- Proven technical experience designing and configuring enterprise workflows,
- business rules, custom fields, and approval routing logic within SaaS platforms.
- Hands-on experience integrating enterprise systems using REST/SOAP APIs,
- middleware platforms, and file-based integrations.
- Experience with Agile/Scrum delivery methodologies.
- Experience working in consulting or large-scale transformation programs.