Sales Development Representative (SDR)

Amz-AllStars is a fast-growing U.S.-based healthcare technology company focused on AI solutions for eye care practices. The Sales Development Representative (SDR) will be responsible for converting inbound leads and driving outbound prospecting to ensure a consistent flow of qualified appointments for the sales team.

Responsibilities:

• Convert inbound leads from marketing, referrals, and campaigns into qualified sales opportunities
• Generate new pipeline through outbound prospecting via calls, email, and LinkedIn
• Book discovery calls and product demos for U.S.-based sales executives
• Engage practice owners, physicians, and administrators across eye care clinics and medical offices
• Serve as the first point of contact and represent the company professionally in all prospect interactions
• Navigate gatekeepers and reach key decision-makers within target organizations
• Ensure consistent follow-up across all leads through structured outreach cadences
• Support pipeline growth by maintaining disciplined daily and weekly activity execution
• Respond to inbound leads within defined SLAs to ensure strong speed-to-lead conversion
• Qualify inbound prospects based on fit, intent, and urgency before passing to sales executives
• Conduct discovery-style conversations with inbound leads to understand needs and buying readiness
• Prioritize, segment, and manage inbound leads based on source, engagement, and value potential
• Re-engage and nurture unresponsive or low-engagement inbound leads through structured follow-ups
• Ensure all inbound activity is accurately documented in the CRM with complete and up-to-date records
• Collaborate with marketing and sales teams to improve inbound lead quality and conversion rates
• Identify common drop-off points and provide feedback to optimize the inbound funnel
• Conduct targeted outbound outreach via calls, email, and LinkedIn to U.S.-based eye care practices
• Execute structured multi-touch cadences to generate new pipeline opportunities
• Navigate gatekeepers and engage decision-makers within clinics and healthcare organizations
• Handle objections and persist through multi-touch outreach sequences
• Schedule qualified discovery calls and product demos for the sales team
• Ensure a consistent flow of qualified opportunities from both inbound and outbound channels
• Maintain accurate CRM records and ensure clean pipeline hygiene
• Build and manage prospect and lead lists using CRM and research tools
• Track all activities, follow-ups, and conversions systematically

Requirements:

• 5–8 years of experience in SDR, BDR, inside sales, or appointment-setting roles targeting U.S. markets
• Proven track record of consistently booking qualified meetings for sales teams
• Strong experience in cold calling, objection handling, and multi-touch outbound outreach
• Experience working night shifts aligned with U.S. business hours
• Strong verbal communication skills with a professional phone presence
• Experience engaging senior decision-makers and navigating gatekeepers
• Excellent verbal and written English communication skills with a professional U.S.-style phone presence
• Strong hunter mindset with consistent execution and results focus
• High resilience and confidence in handling rejection and objections
• Ability to build trust through consistent multi-touch engagement
• Strong self-discipline in managing daily outreach and follow-ups
• Ability to work independently in a remote, fast-paced environment
• Experience selling SaaS, healthcare technology, or B2B technology solutions
• Familiarity with CRM platforms such as Salesforce, HubSpot, or similar
• Experience with outbound dialers (Apollo, Outreach, Salesloft, or similar)