Customer Service Enrollment Manager

AO Globe Life is expanding nationwide and seeking motivated professionals who want to build a meaningful remote career while helping families access important supplemental benefits. This fully remote opportunity involves connecting with individuals who have requested information about coverage options and guiding them through the benefits enrollment process.

Responsibilities:

• Reach out to individuals who have requested information about coverage options
• Schedule and conduct virtual consultations via Zoom
• Assess client needs and recommend appropriate life, accident, and supplemental benefits
• Guide clients through the enrollment and policy education process
• Maintain accurate and compliant digital records
• Participate in weekly training sessions, team meetings, and coaching calls
• Collaborate with leadership and teammates to improve performance and share strategies

Requirements:

• Strong communicator comfortable speaking with clients on Zoom
• Self-motivated and able to work independently in a remote environment
• Organized and comfortable using digital tools and CRM systems
• Legally authorized to work in the United States
• Access to a Windows-based computer/laptop and reliable high-speed internet