Key skills
Outbound CallingEmail CampaignsLead QualificationPipeline ManagementSalesforceGong EngageCo-PilotKlueCloud/SaaS SalesHealthcare TechnologySaaSCRMLeadershipCommunicationTime ManagementCollaborationSales
About this role
Brightree, a leader in healthcare software, is seeking a dynamic Sales Development Representative (SDR) to drive outbound lead generation efforts. This role focuses on identifying, engaging, and qualifying Post Acute Healthcare providers across the US for a market-leading patient collections platform.
Responsibilities:
- Outbound Prospecting: Execute high-volume outbound calling and emailing campaigns to providers, generating interest and uncovering new opportunities
- Lead Qualification: Use research, professional communication, and interviewing tactics to qualify prospects, ensuring they meet criteria and are sales-ready for software demonstrations
- Pipeline Management: Create, manage, nurture, and report on all lead management activities, tracking volume, velocity, and value metrics to deliver consistent, high-quality leads to the sales team
- Collaboration: Partner closely with Marketing and Sales to drive acceptance of leads and provide feedback on campaign effectiveness, especially those targeting revenue cycle and patient collections segments
- Follow-Up & Nurturing: Proactively follow up and nurture contacts at various stages of interest, with a focus on converting prospects into qualified opportunities
- Target Identification: Identify, prioritize, and contact individual targets, leveraging data and market insights
- CRM Documentation: Document all activities and conversations in Gong & Salesforce CRM, ensuring accurate tracking of outreach and results
- Performance Metrics: Achieve and exceed metrics
Requirements:
- Proven success in a phone sales environment, with the ability to build rapport, think quickly, and be assertive and persuasive in outbound communications
- Confident, persuasive, and clear communicator (written and verbal), able to engage all levels of an organization, from frontline staff to executive leadership
- Skilled at navigating corporate structures to identify decision-makers and understand the buying process for Sleep Resupply solutions
- Self-motivated, reliable, and high-energy, with excellent time management and a strong process orientation
- Experience with appointment scheduling at high velocity, especially
- Cloud/SaaS sales experience
- Healthcare technology background
- Proficiency with tools like Salesforce, Gong Engage, Co-Pilot, Klue, and Office365