Scratch Financial is a late stage venture-backed financial technology business focused on transforming veterinary care payments. They are seeking a Content Marketing Lead to drive the content strategy and execution across marketing and sales, ensuring impactful engagement with independent veterinary practices.
Responsibilities:
- Develop and own Scratch’s content strategy, including SEO and AEO frameworks, editorial calendar, and content-to-pipeline attribution model
- Understand and drive performance through our content-to-pipeline funnel, including audience segmentation, content engagement, pipeline attribution, and deal influence to continuously refine strategy and prioritize resources
- Own the editorial calendar and ensure a consistent cadence of SEO-informed content including blog posts, case studies, whitepapers, and more
- Ideate, create, and maintain sales enablement materials that help the sales team engage, educate, and convert prospects including interactive demos, one-sheeters, and more
- Manage and produce email content in HubSpot that delivers the right message to the right audience at the right time
- Lead social short-form content for various channels, including Facebook, Instagram, LinkedIn, Tiktok, and more
- Own webinar strategy and execution from topic development through post-event follow-up, including presentation content and bite-sized features that extend their reach
- Source and build customer testimonials in a variety of formats, including quotes, case studies, video testimonials, and more
- Collaborate with cross-functional teams including sales, customer success, product, business intelligence, our dedicated design agency, and more
Requirements:
- 5+ years of content marketing experience, with demonstrated ownership of both strategy and execution in a B2B environment, ideally in veterinary, healthcare, or FinTech
- Proven ability to build and manage a content strategy that drives measurable outcomes such as activated prospects, pipeline influence, and attributed revenue
- A portfolio demonstrating range across marketing content, sales collateral, and email copy
- Deep working knowledge of SEO best practices and a growing fluency in AEO, structuring content to generate direct answers, build topical authority, and earn citations in AI-driven search experiences
- Proven ability to develop audience understanding through primary research (customer interviews, call reviews, market studies) and translate those insights into resonant content
- Experience with HubSpot or a comparable marketing automation platform
- Proficiency with design tools (Adobe Creative Suite, Figma, and/or Canva) for adapting templates and preparing publication-ready assets
- Experience leveraging AI tools (e.g., Claude, ChatGPT) for ideation, seeding, enhancement, and editing while still bringing your human expertise to create the best possible content
- Ability to manage multiple concurrent projects and meet deadlines in a fast-moving environment
- Direct experience producing content for the veterinary or animal health industry strongly preferred