Business Systems Analyst II

First Citizens Bank is looking for candidates with current FCB contract experience to provide advanced technical and operational business system support. The role involves performing needs assessments, implementing functional specifications, and ensuring that developed solutions align with bank objectives through reporting and analysis activities.

Responsibilities:

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
• System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis
• Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement

Requirements:

• Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
• FCB contract experience with 5+ years of iCIMS system admin support