Verisma is a company focused on delivering archiving services, and they are seeking a Senior Project Manager to oversee client engagements from requirements to go-live. This role is responsible for project health, stakeholder alignment, and ensuring client satisfaction while collaborating with various internal teams.
Responsibilities:
- Own full project lifecycle — define scope, objectives, and success criteria in partnership with internal and client-side stakeholders
- Build and maintain project plans in Zoho Projects (Verisma’s project management platform), including task management, documentation, and issues tracking
- Serve as the primary point of contact for internal teams and client project managers, ensuring consistent, proactive communication throughout the engagement
- Monitor daily project progress; identify risks and blockers early and drive resolution before they impact delivery
- Facilitate change order processes — assess scope impacts, document decisions, and obtain required approvals
- Escalate issues appropriately to leadership when blockers require executive attention or cross-functional coordination
- Ensure all project team members are aligned on scope, timelines, and acceptance criteria at every phase
- Produce and distribute detailed status reports, executive summaries, and project dashboards for account owners and key stakeholders
- Validate final deliverables against agreed project scope before client handoff
- Capture and report project performance data to support success metrics, forecasting, and continuous improvement
- Contribute to team knowledge base — document best practices, lessons learned, and reusable project templates
Requirements:
- 5+ years in project management, ideally within a SaaS, technology, or healthcare technology environment
- Proven ability to manage client relationships with professionalism, clarity, and urgency
- Proficiency with project management software (Zoho Projects or equivalent), Microsoft 365, and SharePoint
- Ability to navigate ambiguity, anticipate risk, and drive resolution across multi-stakeholder environments
- Detail-oriented, deadline-driven, and capable of managing multiple concurrent projects independently
- Excellent written and verbal skills; able to tailor messaging for technical teams, clients, and executives
- Bachelor's Degree and PMP, CAPM, or equivalent certification required at the Senior level
- Experience in healthcare technology, EHR/EMR systems, or Health Information Management (HIM)
- Familiarity with Agile, Scrum, or hybrid delivery methodologies
- Exposure to SQL, database management, or application development workflows