Sr. Project Manager- Care Delivery

Transcarent is a company focused on health and care, and they are seeking a Sr. Project Manager to advance their Care Delivery strategic initiatives. This role involves project leadership, cross-functional execution, and disciplined delivery governance to implement complex clinical and operational initiatives.

Responsibilities:

• Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization
• Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting
• Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures
• Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups
• Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes
• Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations
• Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up
• Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution
• Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates
• Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives
• Build strong relationships across teams and influence outcomes without direct authority
• Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations
• Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle
• Support the continued development and standardization of project management processes for the Care Delivery team
• Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices
• Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out
• Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle
• Identify opportunities to improve project delivery, team efficiency, communication, and execution quality
• Promote a culture of accountability, urgency, transparency, and continuous improvement

Requirements:

• Bachelor's degree required
• 5+ years of project management experience
• 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting
• Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment
• Strong project planning, execution, risk management, and stakeholder management skills
• Proven ability to manage multiple priorities, competing deadlines, and complex dependencies
• Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups
• Experience facilitating meetings, planning sessions, working groups, or executive-level project updates
• Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations
• Commitment to deadlines with a strong sense of urgency and ownership
• Ability to influence without authority and drive accountability across cross-functional teams
• Experience supporting virtual care, care coordination, clinical operations, health advocacy, or member-facing healthcare programs
• PMP, CAPM, Agile, Scrum, or similar project management certification
• Experience with project governance, portfolio management, roadmap tracking, or PMO processes
• Experience with tools such as Smartsheet, Monday.com, Asana, Jira, Confluence, Miro, Lucid, or Visio
• Familiarity with healthcare technology platforms such as EHRs, CRMs, care management systems, or member engagement platforms
• Experience supporting technology-enabled operational change, workflow redesign, or implementation of new care delivery models
• Experience with reporting tools such as Tableau, Power BI, Looker, or similar analytics platforms