Salesforce Technical Project Manager

Saransh Inc is seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The role requires a strong blend of project leadership and technical expertise to ensure successful delivery aligned with business outcomes and strategic objectives.

Responsibilities:

• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Identify, assess, and mitigate project risks
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes

Requirements:

• Salesforce
• Agile
• Project Management exp
• 15–20 years of IT experience
• 8+ years in Salesforce project delivery or technical leadership roles
• Proven experience managing large-scale Salesforce implementations
• Experience with Agile/Scrum methodologies
• Strong planning, estimation, and risk management skills
• Familiarity with Jira / Azure DevOps / MS Project
• Excellent communication and stakeholder management
• Leadership and decision-making skills
• Problem-solving mindset
• Bachelor's degree
• Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe
• Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp