About this role
Strada is a leader in people, payroll, and technology, dedicated to simplifying international workforce management. The Payroll Delivery Associate will execute payroll processing for clients, ensuring accuracy and compliance with service level agreements while addressing payroll issues and maintaining data integrity.
Responsibilities:
- Responsible for overall collection of payroll closed time /overpayments /reversal working with T&L, HR ADMIN, and Benefits for assigned agency
- Process on-cycle and off-cycle payroll requests
- Process more complex payroll changes, including bonuses, STD, return to work, LOA, military leave, severance, and employee death
- Serve as back-up for other team members as required
- Conduct audits of peers payrolls
- May need to work non-standard hours depending on payroll cycles assigned and payroll processing schedule
- Interacts with customers by answering questions and requests
- Prepare and utilize query-based system (i.e. PeopleSoft) reports to monitor data for all client employees
- Analyze and trend data to identify payroll-impacting errors
- Identify the severity of issues and escalate jeopardy items to appropriate personnel
- Work under strict deadlines to meet contract deliverables
- Maintains and executes payroll files according to company and/or client policy
- Daily, monthly, and quarterly tax maintenance for the client
- Responsible for providing documentation of procedures
- Other duties, as assigned by your immediate supervisor and/or manager