Role: Salesforce Developer
Location: Sacramento, CA (Onsite)
Duration: 12 Months
Job Description
- Looking for experienced Salesforce Service Cloud professionals to support enterprise-scale production simulation and stabilization activities for a complex Salesforce ecosystem.
- The role involves Tier 3 incident analysis, troubleshooting, defect isolation, production simulation support, and coordination with Tier 2 support teams and system integrators. Candidates should possess strong technical troubleshooting capability across Apex, LWC, Flows, integrations, and Salesforce platform configurations.
- The primary expectation is rapid issue triage, root cause analysis, defect identification, and operational support during production simulation and stabilization phases.
- Candidates must be comfortable operating in enterprise support environments involving multiple vendors, high visibility incidents, evolving operational processes, and fast-paced troubleshooting scenarios.
Mandatory Skills : Service Cloud, Production Support, Apex, Triggers, Lwc
Desirable Skills: Mulesfot ,Snowflake ,Copado, SmartyStreets
Required Experience
- 10+ years of Salesforce experience
- Strong experience in enterprise Salesforce implementations
- Experience in production support, hypercare, stabilization, or managed services environments
- Experience handling Sev1/Sev2 enterprise incidents preferred
- Experience supporting large and complex Salesforce orgs with multiple integrations and automation layers
- Experience taking over or supporting implementations built by other vendors highly preferred
- Experience participating in production simulation, operational readiness, or go-live support activities preferred