Project Manager

JOB SUMMARY Perform end-to-end management of a single or portfolio of projects with TCV $500K - $1M in deliverables based or outcome-based models, ensuring the agreed scope, timelines, and costs are met, and project success and acceptance criteria are achieved to enhance customer satisfaction. Key Responsibilities Identify and maintain positive business relationships with key stakeholders. Communicate regularly with customers, partners, and suppliers, addressing needs with empathy. Define project activities, responsibilities, milestones, resources, skills, interfaces, and budgets, optimizing costs and time utilization. Anticipate and manage risks with suitable strategies and contingency plans. Define and implement project governance models. Implement metrics-driven management and quantitatively assess project health. Orchestrate projects to develop or implement new processes to meet business needs. Effectively implement software delivery methodologies and build customer confidence. Build, manage, and mentor high-performing teams, fostering engagement and developing capabilities. Adopt and build software engineering best practices for leverage by other teams. Manage scope through requirements analysis, elicitation, control, and prioritization. Drive creation of common standards, design documents, and solution artifacts. Partner with customers to define or elicit requirements. Manage customer expectations by planning deliverables like wireframes, prototypes, and demos. Conduct impact analysis of scope changes and negotiate prioritization. Consolidate and validate estimates at a solution level, including risk assessment. Review, validate, and negotiate estimates across service lines. Conduct project-level resource planning and people development. Analyze impact of changes on estimates and resource loading. Identify project roles and required skills based on project KPIs. Plan and manage end-to-end activities to meet project acceptance criteria. Manage multiple small/medium-sized projects or modules. Identify and implement risks and mitigation strategies for projects. Anticipate and manage schedule delays and dependencies. Identify and implement options to fast-track schedules. Estimate work, plan, track activities, and report progress regularly. Proactively identify and track dependencies impacting project KPIs. Identify, track, and escalate project risks and issues. Document and communicate project risks and issues to stakeholders. Define RACI charts and communicate roles/responsibilities. Define and implement communication plans. Address stakeholder needs, concerns, or complaints. Ensure the test approach is defined and agreed upon for the project. Support system integration testing. Review and mentor the team during test execution. Support the definition of test strategy and scenarios. Understand the business impact of defects. Prioritize defects based on criticality and severity. Participate in defect triage meetings. Identify and analyze root causes of defects. Interpret test results. Ensure and drive configuration management processes within the project scope. Provide information or demonstrate work during configuration audits. Define or adopt the appropriate tooling strategy for the project. Guide the team to develop efficient and high-quality work products. Ensure process compliance and mentor the team. Create continuous quality improvement plans. Define QA processes and plans. Tailor quality guidelines and benchmarks to project-specific requirements. Identify root causes and implement preventive/corrective actions. Guide team members in researching business environment and competitive landscape. Understand how proposed solutions meet client requirements. Identify key industry parameters for market sensing. Understand customer's technology landscape. Map business requirements to technology requirements. Set expectations with the customer regarding technology. Leverage technology knowledge in daily work and skill enhancement. Provide input on potential areas of opportunity. Analyze project profitability. Create profitability sheets based on resource plans. Modify profitability parameters and identify impact on margins. Carry out basic deal pricing. Apply project principles to improve project profitability. Define pricing models for medium complex projects. Conduct estimation for complex projects (e.g., FP, value-based pricing). Understand pricing strategies and business models of relevant products or services. Review simple proposals. Establish a Knowledge Management (KM) plan and platform for new joiners. Establish a platform for knowledge sharing among project team members. Ensure project learnings are contributed to the KM repository. Comply with account management activities and drive relevant KPIs. Write contracts mitigating potential risks. Collaborate with other projects and enabling functions to deliver value. Present proposed solutions to customers, highlighting benefits and roadmaps. Define Win Themes and carve out simple solutions or POCs to build confidence. Review proposals for completeness. Review other project artifacts with health assessments. Participate in forums and share best practices and learnings. Adopt learnings and reusable methodologies/tools from other projects. Enhance knowledge and leverage software engineering methodologies, concepts, and automation. Implement a framework to assess team skill levels and define enhancement plans. Nurture innovation potential within the team. Provide feedback and enable team independence and growth. Identify team members' career aspirations and guide/coach their development plans. Required Qualifications Proficiency in performing end-to-end management of projects with TCV $500K - $1M. Experience delivering projects based on agreed scope, timelines, and costs. Demonstrated ability to ensure project success and acceptance criteria are met. Experience in establishing and maintaining positive business relationships with stakeholders. Experience in maintaining regular communication with customers, partners, and suppliers. Proficiency in defining project activities, responsibilities, milestones, resources, skills, interfaces, and budgets. Experience in optimizing costs and time utilization. Experience in anticipating and managing risks using suitable strategies and contingency plans. Experience in defining and implementing governance models. Experience in planning and implementing metrics-driven management models. Experience in quantitatively assessing project health. Experience in orchestrating projects to develop or implement new processes. Experience in implementing software delivery methodologies. Experience in building, managing, and mentoring high-performing teams. Experience in developing team capabilities. Experience in ensuring seamless communication and resolving conflicts within a team. Experience in adopting and building software engineering best practices. Proficiency in scope management, including requirements analysis, elicitation, control, and prioritization. Experience driving the creation of common standards, design documents, and solution artifacts. Experience partnering with customers to define or elicit requirements. Experience managing customer expectations with deliverables like wireframes, prototypes, and demos. Experience conducting impact analysis of scope changes and negotiating prioritization. Experience in consolidating, evaluating, and validating estimates at a solution level. Experience in reviewing, validating, and negotiating estimates across service lines. Experience in conducting resource planning and people development at a project level. Experience conducting impact analysis for changes and their effect on estimates and resource loading. Experience identifying project roles and required skills. Experience planning end-to-end activities to meet project acceptance criteria. Experience managing multiple small/medium-sized projects or modules. Experience identifying and implementing risks and mitigation strategies. Experience anticipating and managing schedule delays and dependencies. Experience identifying and implementing options to fast-track schedules. Experience estimating work, planning, tracking activities, and reporting progress. Experience proactively identifying and tracking dependencies. Experience identifying, tracking, and escalating project risks and issues. Experience documenting and communicating project risks and issues. Experience identifying internal and external stakeholders on a project. Experience defining RACI charts and communicating roles/responsibilities. Experience defining and implementing communication plans. Experience addressing stakeholder needs, concerns, or complaints. Experience ensuring the test approach is defined and agreed upon. Experience supporting system integration testing. Experience reviewing and mentoring teams during test execution. Experience supporting the definition of test strategy and scenarios. Experience understanding the business impact of defects. Experience prioritizing defects based on criticality and severity. Experience participating in defect triage meetings. Experience identifying and analyzing root causes of defects. Experience interpreting test results. Experience ensuring and driving configuration management processes. Experience providing information or demonstrating work during configuration audits. Experience defining or adopting the appropriate tooling strategy for a project. Experience guiding teams to develop efficient and high-quality work products. Experience ensuring process compliance. Experience creating continuous quality improvement plans. Experience defining QA processes and plans. Experience tailoring quality guidelines and benchmarks to project-specific requirements. Experience identifying root causes and implementing preventive/corrective actions. Experience guiding team members in research on business environment and competitive landscape. Experience understanding how proposed solutions meet client requirements. Experience identifying key industry parameters for market sensing. Experience understanding customer's technology landscape. Experience mapping business requirements to technology requirements. Experience setting expectations with customers regarding technology. Experience leveraging technology knowledge in daily work and skill enhancement. Experience providing input on potential areas of opportunity. Experience analyzing project profitability. Experience creating profitability sheets based on resource plans. Experience modifying profitability parameters and identifying impact on margins. Experience carrying out basic deal pricing. Experience applying project principles to improve project profitability. Experience defining pricing models for medium complex projects. Experience conducting estimation for complex projects (e.g., FP, value-based pricing). Experience understanding pricing strategies and business models of relevant products or services. Experience reviewing simple proposals. Experience establishing a Knowledge Management (KM) plan and platform. Experience establishing a platform for knowledge sharing among project team members. Experience ensuring project learnings are contributed to the KM repository. Experience complying with account management activities and driving relevant KPIs. Experience writing contracts mitigating potential risks. Experience collaborating with other projects and enabling functions. Experience presenting proposed solutions to customers. Experience defining Win Themes. Experience creating simple solutions or POCs to build confidence. Experience reviewing proposals for completeness. Experience reviewing other project artifacts with health assessments. Experience participating in forums and sharing best practices and learnings. Experience adopting learnings and reusable methodologies/tools from other projects. Experience enhancing knowledge and leveraging software engineering methodologies, concepts, and automation. Experience implementing a framework to assess team skill levels and define enhancement plans. Experience nurturing innovation potential within a team. Experience providing feedback and enabling team independence and growth. Experience identifying team members' career aspirations and guiding/coaching their development plans. Preferred Qualifications Familiarity with structured project management methodologies (e.g., Agile techniques). Knowledge of estimation techniques. Knowledge of metrics analysis and quantitative management. Knowledge of root cause analysis. Knowledge of people management, including goal setting, growth, and coaching. Understanding of quality and governance models of UST and the customer, and aligning deliverables accordingly. Certifications None listed. Education: Bachelors Degree