LINUX DEVELOPMENT SUPPORT ENGINEER

UCLA is seeking a Linux Development Support Engineer to provide senior technical expertise in enterprise Linux systems administration and infrastructure support for the Library's software development lifecycle. This role involves architecting server environments, ensuring system reliability, and collaborating with development teams to implement best practices in DevOps.

Responsibilities:

• Provides senior technical expertise in enterprise Linux systems administration and infrastructure support for the Library's software development lifecycle
• Serves as a primary technical resource for development teams, responsible for architecting server environments, designing automated deployment workflows, and ensuring the reliability and stability of systems supporting custom software and digital library services
• Works in close collaboration with project managers, developers, and engineers to translate project requirements into infrastructure designs, guide applications from development through production, and promote the adoption of DevOps practices across the Digital Strategies unit
• Provides hands-on technical analysis, deployment strategy input, and implementation support for infrastructure modernization efforts led by Digital Strategies leadership
• Plans and executes large-scale system upgrades, platform migrations, and data migrations while maintaining service continuity
• Functions as one of the Digital Strategies unit's primary technical liaisons with the campus Digital Technology Services unit and is responsible for training and mentoring staff on system configuration, troubleshooting, and operational procedures
• Conducts regular security compliance assessments and drives continuous improvement across the environment

Requirements:

• 7-10 years Progressive experience designing, architecting, and managing enterprise Linux server environments at scale
• Demonstrated experience working with software development teams to architect, deploy, and support public-facing web applications and services
• Demonstrated experience advising teams on infrastructure best practices, designing software deployment workflows, and serving as an escalation point on architectural decisions
• Demonstrated advanced experience architecting and managing on-premises virtualized infrastructure (VMware) and cloud based platforms (AWS, Azure)
• Demonstrated experience communicating technical concepts clearly to both technical and non-technical audiences through oral and written communication
• Demonstrated advanced experience using scripting and automation languages such as Bash, Perl, or Python
• Demonstrated experience planning and executing large scale system upgrades, purchases, configuration, testing, configuration data migration and implementations
• Demonstrated advanced experience with Red Hat Enterprise Linux administration, including security hardening, patching, and compliance best practices
• Experience with setting up and maintaining monitoring systems (Zabbix)
• Demonstrated advanced experience installing, deploying, and managing enterprise web application stacks including web servers, relational databases, application servers, and certificate management
• Demonstrated experience with DevOps tooling including version control (Git), configuration management (Ansible), CI/CD pipelines (Jenkins, GitHub Actions), and container platforms (Docker, Kubernetes)
• Demonstrated advanced experience in systems analysis skills, including performance benchmarking, resource optimization (disk, memory, CPU), and proactive problem resolution
• Demonstrated advanced experience with network and host-based firewall management (firewalld, iptables) and systems security, intrusion detection, and prevention practices
• Experience working with collaboration platforms such as Slack, Zoom, and Box
• Demonstrated advanced knowledge in designing, architecting, and managing enterprise Linux server environments at scale, including expert-level RHEL administration, security hardening, and compliance
• Demonstrated ability to partner with software development teams to architect, deploy, and support customer-facing web applications, services, and enterprise web application stacks
• Demonstrated ability to serve as a senior escalation point, advising teams on infrastructure best practices, deployment workflows, and complex architecture decisions
• Demonstrated advanced knowledge of on-premises virtualized infrastructure (VMware) and cloud platforms (AWS, Azure), including network storage protocols such as iSCSI, NFS, and CIFS
• Demonstrated ability to translate functional project requirements into technical recommendations, systems designs and implementation plans aligned with business objectives
• Demonstrated advanced knowledge in scripting and automation (Bash, Perl, Python) and DevOps practices including version control, configuration management, CI/CD pipelines, and container orchestration
• Demonstrated advanced knowledge in systems analysis including performance benchmarking, resource optimization, capacity planning, and proactive problem resolution across complex environments
• Advanced knowledge of network and host-based firewall management, systems security, intrusion detection and prevention, and enterprise backup and disaster recovery practices
• Demonstrated ability to plan and execute large-scale system upgrades, platform migrations, data migrations, and infrastructure implementations
• Knowledge of project tracking and knowledge management platforms, collaboration tools, and willingness to provide on-call support as needed
• Demonstrated ability to communicate and collaborate effectively, conveying technical concepts to diverse audiences and thrive in Agile, team-based environments
• Bachelor's Degree Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent combination of education and experience
• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation
• Ability to work outside of normal business hours and respond to emergencies. Ability to get to work reliably and on time and to be present in the workplace during normal working hours
• Experience with Agile development practices and project tracking and knowledge management tools (Jira, Confluence)
• Experience with enterprise backup and disaster recovery procedures and best practices
• Experience with participating with Agile Software Development practices
• Experience with managing content management systems, web caching technologies, and search indexing platforms
• Experience with administering Digital Library repository systems such as Islandora, Samvera, Avalon, Archivematica, ArchivesSpace, DSpace, Dataverse
• Experience with configuring iSCSI, NFS, CIFS, and connection requirements to network storage
• Experience with deploying and maintaining containers(Docker) using orchestration tools (Swarm, Kubernetes)
• Knowledge of content management systems, web caching, search indexing platforms, monitoring tools, and digital library repository systems