Hexaware Technologies is seeking a Business Analyst to translate business needs into clear, actionable requirements and solutions. This role involves partnering with stakeholders, analyzing processes and data, and supporting delivery to achieve business outcomes.
Responsibilities:
- Elicit, analyze, and document business requirements, user stories, and acceptance criteria
- Facilitate stakeholder workshops, interviews, and process walkthroughs
- Map current-state vs. future-state processes and identify improvement opportunities
- Perform gap analysis and impact assessment across people, process, data, and technology
- Collaborate with designers, and engineers to refine backlog and solution design
- Define and validate functional and non-functional requirements
- Develop use cases, wireframes (as needed), and data flow diagrams
- Support solution evaluation, vendor assessments, and build vs. buy decisions
- Coordinate and execute UAT planning, test case design, defect triage, and sign-off
- Track benefits realization and KPIs post-implementation; recommend enhancements
- Create clear documentation (BRD/FRD, user stories, process docs, playbooks)
- Ensure compliance with security, privacy, and regulatory standards
Requirements:
- Overall, 12 to 15 years of experience out of which 10+ years of experience into BA role
- Track record delivering projects from discovery through deployment and adoption
- Elicit, analyze, and document business requirements, user stories, and acceptance criteria
- Facilitate stakeholder workshops, interviews, and process walkthroughs
- Map current-state vs. future-state processes and identify improvement opportunities
- Perform gap analysis and impact assessment across people, process, data, and technology
- Collaborate with designers, and engineers to refine backlog and solution design
- Define and validate functional and non-functional requirements
- Develop use cases, wireframes (as needed), and data flow diagrams
- Support solution evaluation, vendor assessments, and build vs. buy decisions
- Coordinate and execute UAT planning, test case design, defect triage, and sign-off
- Track benefits realization and KPIs post-implementation; recommend enhancements
- Create clear documentation (BRD/FRD, user stories, process docs, playbooks)
- Ensure compliance with security, privacy, and regulatory standards