HR Systems Product Lead

Gartner is a leading global research and advisory company that helps clients succeed with their mission-critical priorities. The HR Systems Product Lead provides consultative guidance and operational leadership within the HR Systems organization, focusing on Workday HCM technologies related to Benefits, Compensation, and Time and Absence modules.

Responsibilities:

• Evolve the Benefits, Compensation and Time and Absence technology portfolio and roadmap in partnership with HR Systems leadership, our HR business owners, and other stakeholders across the business
• Maintain relationships and lead meetings with key business partners to ensure visibility and partnerships for issue resolution and enhancements
• Drive and maintain the Benefits, Compensation and Time and Absence capabilities within our HR Systems team
• Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
• Support operational excellence in our existing systems of record, continuously evolving processes, managing the Adoption Roadmap, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
• Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
• Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
• Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
• Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
• Execute quality assurance efforts to ensure the accuracy of data and information
• Participate in and lead requirements gathering sessions with functional subject matter experts, IT and users
• Support broader HR Systems Total Rewards team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts