Customer Success Manager, Large/Enterprise School Districts – Join Our Remote Talent Community

Securly is a leading innovator in student wellness, safety, and engagement, supporting over 20 million students globally. They are looking to connect with experienced Customer Success Managers who can manage relationships with large K-12 school districts and drive product adoption and retention.

Responsibilities:

• Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred)
• Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
• Proven ability to serve as a trusted advisor to senior education leaders and administrators
• A track record of driving product adoption, retention, and strategic expansion
• Excellent communication and influence skills with both internal teams and external stakeholders

Requirements:

• Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred)
• Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
• Proven ability to serve as a trusted advisor to senior education leaders and administrators
• A track record of driving product adoption, retention, and strategic expansion
• Excellent communication and influence skills with both internal teams and external stakeholders
• A strategic, mission-driven CSM with experience supporting complex public sector accounts
• Skilled at balancing relationship depth with outcome-based performance metrics
• Comfortable facilitating strategic conversations and success planning with senior-level stakeholders
• Collaborative, organized, and self-motivated in a remote-first environment
• Energized by work that supports student safety, engagement, and well-being at scale