AWS Devops Engineer

VySystems is seeking an experienced AWS Telephony / IVR DevOps Engineer to design, implement, and operate CI/CD pipelines and Infrastructure-as-Code supporting their telephony platform. This role involves enabling fully automated deployments, Terraform-based infrastructure standardization, and ensuring operational readiness in regulated Healthcare and Telecommunications environments.

Responsibilities:

• Create, manage, and operate CI/CD pipelines for application and platform deployments
• Ensure all deployable artifacts (Lambdas, Amazon Connect resources, configuration, platform components) are deployed exclusively through pipelines
• Implement promotion flows, approvals, and SDLC-aligned gating for QAT and downstream environments
• Support branching and promotion strategies required for QAT, TST, and higher environments
• Create Infrastructure-as-Code templates using Terraform to provision AWS resources required for the telephony platform
• Design and maintain modular, reusable Terraform templates aligned with platform and SRE standards
• Translate existing CloudFormation templates into Terraform as part of IaC modernization and standardization
• Ensure environment-specific configuration and isolation (data, endpoints, resources) is handled via IaC
• Enable platform readiness to support Amazon Connect, IVR workflows, and serverless application deployments
• Provision and support core platform resources required for QAT (e.g., data stores, shared resources, output artifacts)
• Establish observability hooks (monitoring, dashboards, alarms) consistent with existing telephony environments
• Maintain and evolve deployment runbooks covering pipelines, infrastructure, validation, and rollback processes
• Partner with Architects, SREs, Developers, and QA to support qualification, testing, and promotion of telephony enhancements
• Support SDLC definition for QAT usage, including entry/exit criteria and deployment cadence agreements
• Assist teams in diagnosing deployment or environment-related issues during qualification cycles

Requirements:

• Strong experience creating and managing CI/CD pipelines (GitLab preferred)
• Strong hands-on experience with Terraform for AWS infrastructure automation
• Demonstrated experience converting CloudFormation templates to Terraform
• Experience supporting AWS platforms used by serverless and application workloads
• Knowledge of Healthcare IT environments, including regulated delivery, auditability, and change governance
• Knowledge of Telecommunications and IVR platforms, including contact-center delivery concepts and reliability expectations