EHR Helpdesk Analyst

Hi,

I am Looking for EHR Helpdesk Analyst for my client.

Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM 3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patientcare systems.

Fully remote, 1st shift (7AM 3:30PM EST). Resolves technical issues, manages access, and supports users; may work weekends and holidays to ensure reliable patientcare systems.

Skill:

• Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
• Proficient with ServiceNow or other enterprise ticketing systems.
• In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).
• Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
• Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).