Sales Development Representative

OpenSesame is a trusted partner for Workforce Reinvention in the age of AI, providing integrated software and expert services. The Sales Development Representative role focuses on executing strategic outbound prospecting campaigns to engage HR, Learning, and Talent leaders, while leveraging AI and automation for effective outreach.

Responsibilities:

• Complete OpenSesame’s Sales Development onboarding and training program
• Learn how OpenSesame goes to market and become familiar with our products, industry, and ideal customer profile (ICP)
• Demonstrate mastery of OpenSesame’s core messaging and discovery framework through live call certification or mock calls with manager
• Shadow peers and participate in Gong Engage call reviews to learn what world-class conversations sound like
• Collaborate with your Account Executive to build your strategic account list and understand your territory plan
• Begin executing account-based outbound strategies that align with Marketing campaigns and AE priorities
• Use tools like Gong Engage, Qualified, ZoomInfo Co-pilot, and LinkedIn Sales Navigator to research accounts, identify key stakeholders, and personalize outreach
• Apply AI-assisted workflows to automate research and first-pass messaging — while maintaining genuine personalization in calls and emails
• Meet or exceed your ramp goals for meetings set and activities completed
• Consistently meet or exceed daily and weekly activity goals for calls, personalized emails, and meaningful conversations; includes building personalized outreach flows with a multi-channel approach
• Maintain accurate records of all prospecting activity, contacts, and lead statuses within Salesforce
• Use Gong analytics to self-assess and improve call performance
• Collaborate closely with your AE to drive high-quality handoff, resulting in achieving benchmark conversion from meeting to SAL and measurable pipeline creation
• Provide valuable feedback to Marketing stakeholders on inbound lead quality and campaign messaging
• Earn your OpenSesame Sales Development Certification by demonstrating mastery of messaging, product knowledge, and process
• Achieve full quota attainment for meetings set and influenced pipeline
• Build trusted relationships with Account Executives through consistent, high-quality collaboration
• Contribute to outbound innovation by sharing insights, testing new messaging approaches, and helping refine the SDR AI playbook

Requirements:

• Driven, curious, and tech-savvy
• Ability to build a long-term career in B2B SaaS sales
• Experience with strategic outbound prospecting campaigns
• Familiarity with HR, Learning, and Talent leaders
• Ability to balance automation with authenticity
• Experience using tools like Gong Engage, Qualified, ZoomInfo Co-pilot, LinkedIn Sales Navigator, and ChatGPT Enterprise
• Mastery of personalized, data-informed outreach
• Ability to connect with people and help them solve real business challenges
• Self-starter with a track record of follow-through, curiosity, and results
• Motivated to learn and comfortable with experimentation
• Excited about how technology can make sales more human