Staff Technical Program Manager, Guest & Host Tech

Airbnb, founded in 2007, has grown to over 5 million hosts and 2 billion guest arrivals globally. The Staff Technical Program Manager will lead complex projects within the Guest and Host Tech team, focusing on enhancing the guest and host experience through effective project management and cross-functional collaboration.

Responsibilities:

• Develop program scope and objectives, collaborate with all relevant stakeholders, ensure technical feasibility and drive projects end-to-end
• Aligning on staffing, priorities and technical dependencies within Guest & Host Tech and cross-functional teams like Payments, Trust Eng, Design and Product
• Manage Technical Design diligence process for large programs aligning design backlog w/ project plan, scheduling reviews and pre-reviews, engaging the right stakeholders across teams, and managing meeting quality and efficiency
• Manage effective communications to leadership and across teams on key decisions, status, and risks to ensure accountability and timeline management
• Understand best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity
• Provide visibility into key performance indicators so leaders are aware of risks and opportunities
• In this role, you will be expected to work independently with stakeholders and cross-functional leadership with little supervision from management

Requirements:

• 10+ years of experience in the software development industry, with at least 7 years as a TPM or relevant experience
• Experience scaling yourself to effectively run complex, highly cross-functional projects where communication and influence with multiple teams and stakeholders inside and outside of engineering is imperative
• Experience managing software projects with a high degree of scrutiny from C-suite execs
• Proven technical domain expert for your projects. Able to effectively represent engineering decisions/solutions to other teams
• Proven thought partner to Engineering Management or Eng Leads for your domain
• Machine Learning, Data Science experience including creating unique data sets, managing evolving, real-time pipeline architecture
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line
• Self-motivated, proactive and ability to work independently with minimal oversight
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues
• Ability to ramp up quickly and learn new technologies with minimal lag time
• Exhibit knowledge of Asana, Jira, Airtable or other equivalent task management tooling
• Experience leveraging AI to automate processes and scale yourself to cover a larger project domain