Senior Product Manager - Identity

ZoomInfo is where careers accelerate, and they are seeking a Senior Product Manager, Identity to own the intelligence layer that connects digital signals to real-world business outcomes. In this high-impact role, you'll be responsible for the identity resolution engine that de-anonymizes web traffic and powers products like WebSights and FormComplete.

Responsibilities:

• Own product strategy and roadmap for identity resolution, defining vision and success metrics that drive measurable improvements in match rates and customer value
• Identify and prioritize opportunities to enhance identity resolution through new data sources, improved algorithms, and better data quality
• Evaluate, negotiate, and integrate 3rd party data partnerships that expand identity coverage and accuracy
• Define and track core metrics including visitor-to-person match rates, IP-to-company accuracy, coverage, latency, and downstream revenue impact
• Partner with product marketing, sales enablement, and customer success to position identity capabilities and drive adoption
• Deliver measurable improvements to identity resolution performance through rigorous prioritization, rapid experimentation, and iterative execution
• Diagnose and resolve data quality issues that impact match rates, customer trust, and product experience
• Build scalable monitoring and alerting systems that track identity resolution health and enable proactive issue detection
• Create frameworks for evaluating new data sources and measuring their incremental impact on resolution performance
• Conduct deep discovery using data analysis, customer interviews, and competitive research to uncover opportunities for improvement
• Partner with Platform, Application, and Data teams to ensure seamless integration of identity data into customer-facing products
• Collaborate with data science and engineering to solve complex problems in entity resolution, probabilistic matching, and signal enrichment
• Work with analytics teams to instrument metrics, build dashboards, and enable data-driven decision making
• Enable go-to-market teams through training, documentation, and competitive positioning
• Ensure compliance with global privacy regulations (GDPR, CCPA) and maintain privacy-by-design principles