Sr. Technical Product Manager, eCommerce

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. The Sr. Technical Product Manager (TPM), eCommerce is responsible for managing digital products focused on eCommerce platforms, leading strategy, defining features, and ensuring alignment with business goals.

Responsibilities:

• Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life
• Owns the identification and management of specific features or components within a digital product
• Translate business requirements into detailed technical specifications and user stories
• Prioritize backlog items in collaboration with engineering and design
• Leads individual technical product innovation processes, from ideation, to prototyping, testing, piloting, and scaling
• Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks
• Leads the full lifecycle of a digital products or platform, from initial concept and strategic planning through development, launch, and eventual sunset
• Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards
• Participate in sprint planning, standups, and retrospectives to promote on-time delivery
• Understand APIs, data models, and system integrations to guide development
• Work with engineering and testing teams to develop and apply A/B testing methodologies to validate best-in-class feature and functionality enhancement
• Builds strong, trust-based relationships with internal and external stakeholders, including engineering, design, business units, customer success, and executive leadership, to ensure alignment on product goals and priorities
• Interface with internal stakeholders (e.g., customer success, sales, support) to gather feedback and validate technical solutions
• Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions
• Use real-time analytics tools to monitor product performance, identify issues, and propose improvements
• Demonstrate measurable improvements in product reliability, scalability, and performance, as reflected in KPIs such as uptime, latency, error rates, and system throughput
• Drives enhancements that improve user satisfaction, engagement, and retention, measured through NPS, CSAT, adoption rates, and usage analytics
• Consistently delivers features and improvements on time and within scope, with minimal rework or technical debt, tracked through sprint velocity, cycle time, and release cadence
• Create and maintain product documentation, including technical specs, release notes, and user guides
• Communicate progress, risks, and dependencies to cross-functional teams
• Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams
• Facilitate knowledge transfer and continuity by documenting key product decisions, architectural trade-offs, and lessons learned for future reference and onboarding

Requirements:

• Degree or equivalent and typically requires 7+ years of relevant experience
• 7+ years in progressively advancing technical product management roles
• 7+ years proven experience working with and influencing highly matrixed teams
• Hands-on experience in health care industry and/or regulated environment is a plus
• Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation
• 7+ years of experience building business cases
• The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc
• Demonstrated ability to engage engineering, architecture, and data teams to evaluate technical trade-offs, influence solution design, and ensure feasibility of product strategies
• Base understanding of modern digital architectures, APIs, cloud platforms, data ecosystems, and software development practices