Cloud Systems Administrator - USC

External Title: Hybrid Cloud Systems Administrator

Internal Position: Systems Administrator III

Department: ITS

Reports To: Infrastructure Operations Senior Manager

Job Summary:

General Atomics is seeking to hire a Systems Administrator to join our team. This position will be accountable for administration, configuration, installation, provisioning, monitoring of Linux and Windows systems and applications in a hybrid datacenter environment. Job duties include troubleshooting to ensure availability, capacity and performance of infrastructure systems and applications. Perform assigned duties with general direction from team leads and/or managers.

Essential Job Functions:

• Responsible for On-Premise Datacenter maintenance, patching servers, backups and tape rotations, maintain documentation, server inventory and Datacenter and server supplies and parts
• Deploy highly available, scalable and secure on-prem and cloud infrastructure with a focus on Microsoft Azure GOV and AWS GOV.
• Demonstrated ability to operate in an Agile environment
• Develop orchestration, provisioning, and resiliency automation to support continuous delivery and continuous integration process
• Work closely with the engineering and architecture teams to build and maintain CI/CD pipelines to support automated deployment, orchestration and provisioning of infrastructure.
• Analyze and resolve configuration issues in development, test, and production environments
• Install and configure Windows server operating systems and software on VMware and Physical servers
• Support NetApp infrastructure
• Be a team player and coordinate with the larger Systems and Infrastructure team on projects and initiatives
• Generate hardware and software reports from SCCM to determine deficiencies
• Be part of on-call support and available 24/7 to help troubleshoot issues that could arise in a Datacenter environment
• Maybe required to perform other duties as instructed by team leads and/or managers
• Coordinate with vendors for technical support and upgrades.
• Acting as a product, application or service owner in a DevSecOps Culture

Required Knowledge, Abilities and Skills essential to Job Functions:

• Agile Methodology
• Strong PowerShell skills
• Strong knowledge of Windows Server 2016, 2019 and 2022
• Knowledge of Linux RHEL 8, 9 and 10
• VMWare virtual server management
• Data Center management
• System/application monitoring (Orion)
• Basic troubleshooting skills
• Basic knowledge of DNS, DHCP and Active Directory
• Basic understanding of TCP/IP and IP addressing
• Ability to write documentation
• Ability to work with and coordinate vendors
• Ability to troubleshoot issues and quickly determine escalation points
• Knowledge of other cloud environments like AWS/ Google Cloud is a plus
• High Performance Computing experience is a plus
• NetApp storage experience
• Possess both progressive technology experience and project planning acumen - ensuring on-time completion of tasks and projects in a team setting.   
• Is nimble, forward thinking, and thoughtful.  
• At home in a hybrid role of “roll up the sleeves” with technology teams  
• Demonstrates the ability to inspire team effort, communicate IT organization goals, and build consistent process.   

Required Experience:

• 7-10 years of experience supporting computer systems with at least 2-3 years of experience with Microsoft Azure and AWS.
• 5 years of experience with various networking protocols and their use, particularly TCP/IP, DHCP, DNS and WINS.
• Certifications in one or more of the following is a great plus:  
• AWS  
• Azure  
• ITIL  
• Agile  
• Excellent communication skills to both technical and non-technical audience.  
• Experience with Agile & DevOps methodologies, tools and measurement practices.  
• Ability to multi-task and operate with a strong sense of urgency.  
• Can-do attitude to problem solving, open-ness to evaluate and accept new ideas.  
• ship is required. 

Physical Demands:

• Ability to lift 50 pounds

This job description summarizes the essential duties required for this position but in no way is inclusive of all duties. Other related duties may be assigned as needed by department head or supervisor.