Key skills
JavaScriptC#CAWSAzureOAuthIdentity ManagementSSOSalesforceCommunication
About this role
Hi,
Greetings from Conch Technologies Inc
Position: Genesys Engineer
Location: Remote
Duration: 6-12 Months Contract
Required Qualifications
- 3+ years of experience with Genesys Cloud administration and engineering
- Strong hands-on experience with architecting inbound flows and common modules
- Experience building and supporting Genesys Cloud Scripts
- Experience developing and troubleshooting Data Actions
- Experience working with REST APIs and third-party integrations
- Understanding of contact center routing concepts, queues, skills, and user management
- Experience troubleshooting call flows, integrations, and authentication issues
- Strong analytical and problem-solving skills
- Excellent communication and documentation abilities
Preferred Qualifications
- Experience with C# development preferred
- Experience with Salesforce integrations and Service Cloud Voice preferred
- Experience with OAuth, SSO, and identity management platforms
- Experience with AWS, Azure, or cloud-based infrastructure services
- Familiarity with JavaScript, JSON, and API development concepts
- Experience supporting enterprise contact center environments.
With Regards,
Teja Maripeti
Email:
Web: