Program OCM Lead
Worksite Address: Boston, MA 02108 (Hybrid 2-3 days onsite/ week)
Duration: 18 24 Months
Interview Mode: Initial contact by phone & then Interview may be conducted in-person or via video conference
Education Requirement: Bachelor s degree in communications
Position Summary
Temporary, high-impact role ensuring momentum for the BEST Program. Focus: Aligning and preparing four key workstreams Training, Communications, Readiness, and Support for seamless launch of the upcoming project phase. Acts as bridge between current operations and future requirements, prioritizing alignment, gap analysis, and stakeholder continuity.
Duties
- Assess progress of Training, Communications, Readiness, and Support teams against project roadmap
- Identify adoption risks or performance gaps; develop mitigation strategies
- Maintain trusted relationships with agency leaders and stakeholders
- Oversee readiness assessments and design of post-implementation support model
- Lead and motivate four diverse teams (state + vendor staff)
- Ensure weekly tasks align with PMO milestones
- Provide regular progress reports and maintain documentation
Qualifications
- Ability to quickly integrate into complex project environments and build credibility
- Deep understanding of Organizational Change Management (OCM) methodologies
- Experience in readiness assessments and alignment strategies
- Skilled at balancing immediate problem-solving with long-term strategic preparation