Zscaler is an AI-forward enterprise that accelerates digital transformation to enhance security and efficiency for its customers. They are seeking a Staff Engineer to lead functional, system, and automation testing for Zscaler features while expanding automation infrastructure to improve quality and efficiency.
Responsibilities:
- Collaborate across Development, Product Management, and Federal Cloud Operations teams to ensure timely delivery of high-quality products through design, testing, and release
- Lead functional, system, and automation testing efforts, expanding automation coverage and ensuring efficiency and robust quality assurance
- Manage Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams
- Investigate and resolve complex production issues by identifying root causes, verifying fixes, and developing comprehensive test plans
- Contribute to team growth by hiring and training new talent, fostering a culture of inclusivity, and staying updated on evolving technologies
Requirements:
- US Citizenship Required
- 5+ years of Software Development or Quality Assurance experience, specifically within networking and security environments
- Strong expertise in cloud-hosted applications, database operations, API testing, microservices architecture, and automation scripting using Python
- Proficiency in L4-L7 Internet and Security networking protocols including TCP/IP, SSL/TLS, and HTTP/HTTPS
- Experience with deployment and monitoring tools such as Jenkins, GitLab, and Ansible
- Bachelor's degree in Computer Science Engineering or a related field with a proven ability to troubleshoot complex cloud issues
- Experience with AI in testing and automation, leading quality teams, and familiarity with FedRAMP qualification
- Deep knowledge of Linux system administration, traffic generation tools like Ixia or Spirent, and relevant cloud or networking certifications
- Understanding of authentication systems such as LDAP and SAML, encryption solutions, and debugging Linux systems