Senior Manager, Marketplace & Retail Channels

Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials. They are seeking a Senior Manager to drive performance and execution across various marketplace channels such as Amazon, TikTok Shop, QVC, and iHerb, while managing a small internal team and collaborating with cross-functional partners.

Responsibilities:

• Support and execute channel strategy across Amazon, TikTok Shop, QVC, and iHerb
• Drive performance against: Revenue targets, Contribution profit goals, Inventory and margin guardrails
• Translate high-level priorities into channel-level action plans
• Lead execution of Amazon strategy across owned brands, including: Assortment, Pricing and promotions, Content and merchandising, Subscribe & Save
• Partner with agency to ensure priorities are clearly defined and delivered
• Manage Amazon agency and QVC broker relationships
• Set expectations, track deliverables, and ensure follow-through
• Escalate issues and adjust direction when performance or priorities shift
• Partner closely with: Finance, Inventory / Supply Chain, Owned Brands teams
• Align execution with: Inventory constraints, Financial targets, Brand priorities
• Support channel forecasting and inventory planning
• Ensure plans align with operational realities and business goals
• Flag risks early and recommend adjustments

Requirements:

• 7+ years in ecommerce or marketplace roles with direct Amazon ownership
• Hands-on experience with Seller Central or Vendor Central
• Experience managing external agencies and holding them accountable
• Strong analytical skills (Excel / Google Sheets)
• Experience working across multi-brand or multi-SKU portfolios
• Strong cross-functional collaboration skills
• Hands-on operator mindset
• TikTok Shop experience
• QVC / HSN or live commerce exposure
• iHerb or specialty retail experience
• Consumer products or CPG background
• Brand management exposure
• Experience working with inventory planning