Network Administrator

ABOUT THE ROLE

General IT knowledge across networking, systems, web, and cybersecurity enough to speak the language and triage issues

- Experience coordinating or managing IT vendors or contractors

- Comfortable serving as the bridge between non-technical agency staff and technical contractors

- Ability to track open tickets, follow up on deliverables, and escalate as needed

- Experience in a small office or government environment preferred

- Familiarity with Commonwealth of Virginia IT standards (VITA) a plus

TECHNICAL SKILLS (Required):

- IT vendor and contractor management

- General networking and systems knowledge (awareness level)

- Cybersecurity awareness and VITA/COV compliance coordination

- Website content coordination (not development)

- IT asset and software license tracking

- Help desk triage and escalation

- Project coordination and ticket/task management

- Microsoft Office / productivity tools