Customer Service Representative

Great Work Perks is a leading provider of discount tickets in the USA, and they are seeking a Customer Support Representative. The primary responsibility is to assist customers via voice, email, and chat with any issues or questions related to their ticket purchases, ensuring a positive experience.

Responsibilities:

• Assist customers via voice, email, and chat with any issues or questions they may have related to their ticket purchase
• Answer inquiries about ticket availability, pricing, and refund policies
• Provide friendly and efficient assistance to ensure that customers have a positive experience

Requirements:

• Assist customers via voice, email, and chat with any issues or questions related to their ticket purchase
• Answer inquiries about ticket availability, pricing, and refund policies
• Provide friendly and efficient assistance to ensure that customers have a positive experience
• Fluent English for voice communication
• Excellent written skills for chat communication
• Work from home
• Available for morning Pacific Standard Time (Graveyard shift Philippines)
• Monday to Friday, U.S. Pacific Time