Business Analyst

TechOp Solutions International is seeking a motivated and detail-oriented Business Analyst to support mission-critical federal programs. The role involves gathering requirements, analyzing business processes, and supporting system development efforts to drive successful project outcomes.

Responsibilities:

• Provide business analysis support throughout the system development lifecycle for a portfolio of immigration-related systems
• Gather, analyze, and document business and functional requirements
• Facilitate requirements gathering sessions and develop user stories with acceptance criteria
• Document current and future-state business processes and workflows
• Support User Acceptance Testing (UAT), post-production testing, and validation activities
• Develop test scripts and coordinate testing efforts with Product Owners and Subject Matter Experts (SMEs)
• Monitor project risks and operational impacts, escalating issues as appropriate
• Prepare weekly and monthly status reports for client leadership
• Support the development of executive briefings, presentations, and project documentation
• Analyze system integrations, dependencies, and impacts across multiple applications and portfolios
• Conduct studies, assessments, and business process analyses to support program objectives
• Evaluate policies, procedures, and proposed changes to determine operational and system impacts
• Performs additional duties as assigned

Requirements:

• BS/BA Degree
• Active DHS clearance required
• 2-5 years of Business Analyst or related experience
• Experience gathering and documenting requirements in an Agile or similar development environment
• Hands-on experience using Jira to manage requirements, user stories, backlogs, and project workflows
• Strong analytical, communication, and documentation skills