Technical Program Engineer

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for various workloads. They are seeking a Technical Program Engineer to manage the Pioneer Program, ensuring alignment and coordination among internal and external stakeholders to deliver high-value outcomes for customers.

Responsibilities:

• Ability to influence cross-functional leaders and teams to create a better customer outcome
• Ensure tight alignment, tracking and hand-off between key internal teams to maintain execution excellence with our customers
• Define and create our operating model/plans, including our approach with engaging customers, internal teams and driving to successful outcomes
• Develop tight relationships with Product, Engineering, CX and Operations to ensure our deliverables are reviewed, signed-off and aligned with broader company roadmaps
• Identify resource needs, gaps and challenges keeping us one-step ahead of potential issues
• Provide timeline and relevant status across key stakeholders and leadership to ensure risks are flagged early and addressed before impacting our schedule(s)
• Define project plans, timelines and deliverables to keep the team organized and executing effectively
• Foster approaches that increase the leverage of our work, enabling re-use across multiple accounts and organizations where applicable

Requirements:

• 7+ years of technical solutions, product management, services management and/or consulting experience
• Experience engaging with multiple stakeholders across functions in sales, services, product and engineering
• Ability to quickly develop a perspective, refine with discussions and execute with urgency
• Demonstrated experience in fostering deep stakeholder relationships and solutions
• Evidence of influencing product/service improvements based on customer feedback
• Proven ability to create and manage technical tools and assets to support team execution and delivery