Ncontracts is a leading provider of integrated risk management and compliance solutions for financial institutions. They are seeking a Senior Project Manager, Agile Marketing, to build and run an agile practice within their marketing team, focusing on operational efficiency and the adoption of AI tools.
Responsibilities:
- Assess the current state of marketing operations and design a Scrumban framework tailored to Ncontracts' team structure, content cadence, and cross-functional dependencies
- Select, configure, and implement a unified work management platform migrating the team to a central platform (currently on Wrike and Monday.com)
- Establish intake processes, backlog structure, sprint rhythms, and ceremony cadences from scratch, then facilitate them week over week
- Coordinate tiered review and approval processes across Marketing, Product, Legal, and Compliance, ensuring the right stakeholders are engaged at the right stage without creating bottlenecks
- Train and coach the marketing team on agile principles and practices, building the habits and mindset that make the system self-sustaining
- Own and facilitate the full Scrumban cycle including daily standups, sprint reviews, and retrospectives, keeping the team focused and unblocked
- Manage and maintain the marketing backlog, ensuring stories and briefs are well-defined, prioritized, and sized before each weekly intake meeting
- Track sprint velocity, capacity, cycle time, and throughput, using data to continuously improve team performance
- Implement pre-commitment mapping, providing advance notification and lead time to stakeholders, to surface cross-team dependencies before they become sprint blockers
- Serve as the primary liaison between Marketing and stakeholders in Sales, Product, Legal, and Compliance, proactively surfacing dependencies and clearing blockers before they impact sprint commitments
- Build and maintain real-time visibility dashboards that align every team member with shared enterprise outcomes and pipeline KPIs
- Lead the marketing team's adoption of AI tools across brief writing, content production, campaign operations, and workflow automation — evaluating new tools quickly and building team habits around the ones that deliver
- Design and maintain automated approval workflows that run creative and brand reviews in parallel while preserving sequential compliance sign-off
- Identify opportunities for multi-step workflow automation as the team's AI maturity grows, advancing from task-level tools toward more connected, autonomous processes over time
- Drive the team's shift from activity metrics to outcome metrics, reporting on what drives pipeline and revenue impact— not just what gets produced
- Track and report the adoption of AI to increase creative and content throughput, and revenue impact
- Translate retrospective findings into measurable process improvements sprint over sprint
Requirements:
- 5+ years of experience as an Agile Project Manager, Scrum Master, or Marketing Operations Project Manager
- Demonstrated experience standing up an agile practice — not just inheriting one — including tooling selection, process design, and team onboarding
- Hands-on experience facilitating Scrum, Kanban, or Scrumban for a marketing, content, or demand generation team
- Proven ability to manage cross-functional dependencies across internal functions including Marketing, Legal, Product, and Sales
- Fluency with modern project management platforms (Monday.com, Wrike, Workfront, or equivalent) and the ability to configure workflows, boards, and dashboards
- Strong data orientation — comfortable tracking sprint metrics, KPIs, and presenting performance trends to leadership
- Working fluency with AI tools in a professional setting, including prompt engineering, workflow automation, or AI-assisted content production, with the ability to evaluate new tools and drive team adoption
- Scrum Master or Project Management certification (CSM, PSM, PMP) or equivalent agile training
- Experience in B2B SaaS, fintech, or financial services marketing
- Hands-on experience implementing multi-step automation pipelines within a marketing or operations function, with measurable results in throughput or cycle time