Senior Marketing Strategy & Operations Manager

Fetch is a company dedicated to becoming the rewards destination for everyone, turning everyday activities into meaningful rewards. They are seeking a Senior Marketing Strategy & Operations Manager to partner with leadership on strategic and operational initiatives across Marketing, Product, and Technology, ensuring alignment around user growth and business impact.

Responsibilities:

• Partner with Marketing, Product, and Technology leadership to drive alignment on strategic priorities and growth initiatives
• Help connect product strategy, customer lifecycle strategy, and go-to-market execution across teams
• Support planning processes, prioritization discussions, tradeoff decisions, and cross-functional decision-making tied to user growth and engagement
• Bring structure and clarity to ambiguous or cross-functional business challenges
• Improve cross-functional operating rhythms between Marketing, Product, and Technology teams
• Drive planning cycles, business reviews, operational cadences, and executive decision-making processes
• Ensure strategic initiatives are properly prioritized, sequenced, and executed across functions
• Identify organizational friction, dependency gaps, and execution risks before they become larger organizational issues
• Help improve how teams prioritize work, allocate resources, define success, and measure business impact across increasingly complex marketing initiatives
• Conduct deep-dive analyses on user behavior, growth performance, operational trends, and business impact
• Translate data and complex analyses into actionable recommendations for leadership
• Build frameworks, metrics, and reporting that connect performance across campaigns, channels, product initiatives, and broader business outcomes
• Help establish shared success metrics and measurement frameworks across cross-functional teams
• Partner across Product, Engineering, Design, Data, Finance, Marketing, Growth, and Commercial teams to drive alignment on strategic initiatives
• Support integrated campaigns, launches, and strategic initiatives that require coordination across multiple functions and stakeholders
• Help connect product roadmap planning, launch readiness, audience strategy, and go-to-market execution across teams

Requirements:

• 8+ years of experience in strategy & operations, marketing operations, consulting, marketing management, product operations, or related fields
• Strong strategic problem-solving skills with the ability to structure ambiguous challenges into actionable plans
• Highly analytical with experience using data to drive decision-making and influence senior stakeholders
• Proven ability to drive initiatives from strategy through execution in fast-paced, high-growth environments
• Strong cross-functional leadership skills and ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex topics into clear executive-level recommendations
• Familiarity with product development lifecycles, growth organizations, and technology teams
• Demonstrated AI fluency with the ability to operationalize high-volume creative variant scaling and asset management workflows