SAP Developer Global Support Manager

Title: SAP Developer Global Support Manager

Location: Remote

Duration : 36 months

Client : State of SC

Job Description:

Working under the direction of the South Carolina Enterprise Information System (SCEIS) technical lead, candidates will provide SAP Basis and Infrastructure architecture guidance as well as Basis administration services related to the design, installation, testing and on-going

maintenance of SAP and SAP third-party software packages in a Microsoft OS 2012-2025 and SQL 2014-2019 environment. The major components of SAP included are ECC 6.0 EHP8 on NetWeaver 7.5, SRM 7.04, Business Warehouse 7.5, PI 7.5, SOLMAN 7.2, Fiori Launchpad and gateway on NetWeaver 7.52, and Business Objects 4.3.

• The SAP Basis Administrators requested under this SOW to manage and maintain SAP and Third-Party applications.
• The position requires analyzing system requirements, enhancement pack installations, system, copies, service pack administration, managing change requirements, providing work estimates, configuration of standard solutions, testing and all other SAP and 3rd party administration functions. This includes support for a 5-system landscape, system enhancements and project implementations.
• Candidates must have extensive knowledge of Microsoft operating systems and SQL databases.
• Candidates must provide formal written documentation and peer and user training.

Required Skills (rank in order of Importance):

• 10+ Years of Experience with ABAP solution architecting
• 10+ Years of Experience with ABAP/Java software installation and configuration
• 10+ years of practical upgrade, enhancement pack, OSS notes, support packs and troubleshooting
• 5+ Years of Experience with SAP NetWeaver releases
• 5+ Years of Experience with SAP in the Public Sector

Preferred Skills (rank in order of Importance):

• Public Sector support for ECC 6.0, SRM 7.04, BW7.5, and Fiori Gateway
• SAP upgrade and enhancement pack installation
• SAP architecture and design
• MS Office tools (e.g. Word, Excel, VISIO, Project)
• MS Server 2012-2025
• MS SQL database 2014-2019
• Project Management experience Solution Architecting
• Participates with all SCEIS technical and functional teams to develop implementation and maintenance strategies, processes, procedures and best practices for SAP system solutions.
• Assist with defining hardware specifications and the current SCEIS landscape as required for additional functionality being implemented.
• Assist with creation of a high-level implementation roadmap for the above solutions.
• assist with development of test plans to validate the solutions and components once implemented.
• effectively leveraging the latest capabilities of SAP components to assist with solution development.
• SAP Basis Administration in a Windows Server 2012-2025 and SQL 2014-2019 environments.
• Working knowledge of SAP in an HP infrastructure 64-bit hardware environment
• Working knowledge of virtualization using VMWARE.
• SAP Basis administration and technical core competencies tasks including SAP software installation, upgrade, applying Support Packages, and installation of add-on software components.
• SAP profile parameter changes, workload analysis, system error analysis and establishment of standard Basis background jobs and system health checks and monitoring
• Impact analysis of new SAP releases to current system landscape environments
• Design of solutions and assistance to project and production support teams in deploying the solution.
• Analysis of system performance, database performance, system health checks and implementation of tuning improvements
• Establishment of OSS and EarlyWatch connections where appropriate
• Participation in multi-landscape environments through client copies, system refreshes, and transport management.
• Responsibility for optimal disk layout, file system structures, OS tuning/performance improvements and troubleshooting.
• Technical consulting and mentoring application development, functional, global rollout, integration and change release management teams, and to fellow Basis Administrators.
• Technical Leadership and participation in technical projects across multiple teams.
• Investigation and engineering of new technologies and solutions from SAP and associated software vendors.
• Practical experience interfacing to 3rd party technologies such as Vertex, BSI, Adobe Forms, Doc Builder, Nakisa, Business Objects and other common SAP bolt-Ons