Key skills
Product ManagementERP SystemsBilling EnginesRevenue Recognition PlatformsNetsuite GL/AP/ARLogisenseZuoraOrder-to-Cash FlowsLead-to-Cash FlowsASC 606Revenue OperationsSFDC CPQTax Integration SystemsAvalaraVertexM&A IntegrationStakeholder ManagementCross-functional InfluenceSaaSSalesforceERP
About this role
8x8 is a company that connects customers and teams globally, empowering CX leaders with performance and insights. They are seeking a Product Manager to oversee critical domains in their Finance Technology organization, specifically ERP, Billing & Core Finance Platforms, and Revenue & Monetization Platforms, driving initiatives that enhance billing accuracy and revenue integrity.
Responsibilities:
- Own the product roadmap for 8x8's billing engine (Logisense), order-to-cash workflows, and ERP systems (Netsuite GL/AP/AR)
- Drive billing accuracy initiatives — reduce invoice defect rate, credit memo volume, and billing reruns through structured product improvements
- Partner with the Billing/O2C functional specialist and ERP functional analyst to translate Finance requirements into prioritized engineering backlog
- Define and track KPIs: invoice defect rate, ERP uptime, days-to-close trend, % automated journal entries, cash application automation
- Own the product roadmap for pricing architecture, subscription lifecycle logic, and RevRec systems
- Drive monetization agility — reduce time to launch new pricing models and enable pricing changes without external consultants
- Ensure revenue integrity across the billing-to-RevRec pipeline, targeting zero restatement incidents and minimizing billing-to-RevRec variance
- Support tax automation extension and evaluate pricing system requirements for potential M&A integration scenarios
- Define and track KPIs: time to launch new pricing models, RevRec restatement incidents, billing-to-RevRec variance rate, post-release defect rate
Requirements:
- 6+ years in product management, with at least 3 years owning enterprise finance systems — ERP, billing engines, or revenue recognition platforms in a SaaS company
- Hands-on experience with Netsuite (GL/AP/AR) or equivalent ERP, and a billing engine (Logisense, Zuora, or similar) — able to speak to configuration tradeoffs, not just outcomes
- Fluency in order-to-cash and lead-to-cash flows — you can diagram the journey from a quote in Salesforce to a posted journal entry in the ERP without prompting
- Working knowledge of ASC 606 and how RevRec system configuration drives compliance — you understand allocation logic, performance obligations, and restatement risk
- Track record of driving billing accuracy and close efficiency improvements through system change, not just process workarounds
- Experience partnering directly with Finance, Accounting, and Revenue Operations stakeholders — you speak their language and can translate business constraints into engineering requirements
- Experience with SFDC CPQ or equivalent quoting/pricing configuration
- Familiarity with tax integration systems (Avalara, Vertex) and how configuration changes propagate through billing and ERP
- Experience working in a hybrid matrix org model with matrixed engineering resources